Massage Chair StoreReviews of massagechairstore.com

I was struggling to find a chair that was in our price range and could accommodate wide shoulders and tall height. I chatted with sales reps twice, and they guided us to a chair that does fit our needs perfectly! I ended up going with a refurbished grade B chair. I wasn't so sure about that level of refurbished, but with how much I was saving off the price of new or grade A refurbished, I took a chance. Once it arrived, I had to search hard to find any blemish at all. The only marks I could find were a small scuff on the bottom of the foot rest and a crack in the USB phone charger (neither of which impacted the use or appearance of the chair). I got a follow-up phone call today to ask how things were going and to make sure we were satisfied. I'm happy to say the answer is YES!

Just ordered the chair. The whole process was very easy. My salesman was very helpful and a pleasure to work with. He explained the whole ordering process and made sure that I understood what was happening. I did check out their competition, when I called the phone rang about 6-8 times before somebody answered on a speakerphone (not exactly professional). I called the Massage Chair Store and they answered on the second ring and answered very professionally. I do recommend this company.

Exceptional customer service! I worked with Ryan, who was great at returning my calls and answering my questions. He was professional, kind and patient. I absolutely recommend this store. We received the chair and the packaging and the chair was perfect. Thank you!

I received concierge service from the Massage Chair Store. They called me and spoke to me directly to thank me for my order and walked me through the shipping and delivery experience and the information was spot on. Although, I received my chair slightly earlier than expected, but who can complain about. They were quick and courteous when responding to questions or concerns. The concierge even extended to the delivery company. They were polite and accommodating. I have boasted to others about my entire experience. They all provided exceptional experience for sure.

Yes work awesome was the best investment ever thank you will get another one soon

After hours of research on my own via Costco chair try and countless google search of products/reviews, I finally called the chair store. I spoke with Rick and after a zero pressure conversation he recommended a similar chair I was looking at but cheaper in price. He was very knowledgeable and friendly. I recommended a call to Rick first to save yourself hours of time.

Rick was awesome to work with, answered my questions with obvious knowledge. Can't wait to get our chair!

I was reluctant to go to the showroom. Because I thought I might be pressured into a purchase. I was extremely happy that there was absolutely no pressure! Bernie was extremely knowledgeable and I learned a lot. He said I had some things to consider. I came back on Monday and got a fantastic price on the perfect chair for me.