Maryland Health ConnectionReviews of marylandhealthconnection.gov

The Maryland health connection website is a mess, has not worked properly since I logged on. It contains fraudulent pricing information regarding medication cost. Won't let me change plans for some reason? They said tech support was working on it but I am running out of time to get a new plan and will have to go directly to a provider.

The website in general is somewhat easy to navigate if you are computer literate. It was supposed to streamline applications, but it seems as if it is a hinderance since the application process seems to be longer. I can upload my documents, but they would never see or view them then ask for the documents again or just cancel your coverage altogether stating you didn't supply the documents. BUT, these so called "Chat Experts" are the worst! When it comes to assistance with questions regarding your status, or your account the live chat assistants do not do anything but copy & paste generalized responses which DO NOT help the individual. If I am inquiring about why my application is delayed in processing, or why I can't upload requested documents I get a generalized "contact our 800 number response" or "please allow 10-15 business days" which is NOT answering my question! Especially if I allowed for the 15 business days AND I did everything else I was supposed to do. The phone system is garbage since they always seem to have "higher than normal call volume" and to actually speak with someone you're on hold at least 30 minutes and that's AFTER you go through 3-5 minutes of listening to prompts before you can actually get to the proper channel. Even though I know writing this nothing will change, I just wanted to make anyone out there aware that this is what our tax money is going to as much as these politicians claim they are helping us, they are not.

The food from Uber eats driver from McDonald's I don't know what McDonald's it was but it was the other day Saturday I think morning or Friday morning one of them two days I got two hash browns they gave me three hash browns and I got a pancake big breakfast and it was delicious.(Joseph Snyder)

Completely opaque. No way to figure out why or how premiums are increasing. No way to get these questions answered by a person.

The Maryland Health Connection site is IMPOSSIBLE to navigate by yourself. You would need a PhD in computer science! Think of the disabled? No, you don’t care. LOOK AT THESE REVIEWS MARYLAND AND HANDLE THIS MAJOR PROBLEM!

The worst website ever. My spouse went on Medicare. Had to wait until the effective date (a Saturday....and why do you have to wait for effective date?) to change the application. It wouldn't go through with no explanation given. And of course, on Saturday there is no one to call/chat with. Incredibly frustrating. You could hire a High School student to get this site fixed.

I moved out of state and was assured that they would cancel my plan after I called. They didn't. It's currently being "escalated." I hope this works. I also had to talk to someone online to get to this point - It's basically impossible to get someone over the phone.

The Maryland Health Connection website can be a bit difficult to navigate or does not explain processes well. But once you overcome that hurdle, the website gives you everything you need to select an insurance plan, find out if doctors are in network, & if you qualify for subsidized savings. I'd rather use the website over long wait times for info readily available online!