MarvelOptics offers the best selection of market-leading prescription eyeglasses & sunglasses at affordable prices for as low as $5.95! FREE Shipping!
MarvelOptics.com (marveloptics.com) has 83 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Stephanie R.
If I could could give 00 Stars this Company would get it. This company should be shut down for fraud embezzlement any other Crime I order 3 months ago contact them through email said the machine was broke and no other respond . I don’t what the better Business job is but this is horrible a 167.00 dollars down the drain but I will be demanding a refund . Buyers beware of this company .
Rich E.
The return process is pretty bad. Wouldn't recommend this company.
charles P.
I ordered some glasses for 3 months later that came in they were the wrong prescription I called and called and finally got thru to customer service they said that we can get a refund or try again so I decided to try again for 3 months later wrong prescription again, They refused to give me a refund do not do business with this place
Paul P.
Don't purchase from this company, After 4 weeks of waiting I find out that my order cannot be completed, I had contacted them after the first week and they told me that the order was in the lab, The following week when I contacted them they told me the frames were on back order, The third week I contacted them they told me the order would be shipped out the following week. The fourth week I received an email that the lab would need 4-5 more weeks to complete or I can switch frames and get them in two to three weeks, The only positive note is that they refunded my money immediately after I cancelled my order and that their online chat people were extremely apologetic about how my order was handled. Found LensRX and ordered the same frame for less and a two week turnaround,
Melissa
I ordered safety glasses for work at a hospital for covid on October 17, 2020 and still have not received them. I have chatted with them twice and they say 2-3 weeks each time. I have called and it goes straight to voicemail. No one calls me back. I have sent emails, and no one answers. I have been ripped off, I have not been able to get my $286 back. Do not use this company.
David S.
I placed an an order on September 27. I heard nothing from them for 4 weeks. I sent several emails requesting an update with the only response being that my request was received and being reviewed. All phone calls to the number shown, went straight to voicemail with no return calls. I finally was able to talk to someone on the chat line. Always the same excuses: Supplier issue, issue in the lab, etc. Week 8 and still no glasses with the same excuse. THIS IS A TOTAL RIPOFF. DO NOT USE
Paula M.
Absolutely terrible ordered glasses 3 months ago after many requests for answers they finally said my frame was out of stick. I told them I wanted a refund they said 24 to 48 hours I would have my refund needless to say I never got my refund. They basicallly stole my money
Wilson F.
Worst customer service ever!!! My glasses shipped after 2 months. When they arrived wrong prescription in right eye which I confirmed with a local eye company. Took 2 weeks to get approval for the return. Then shipped back to correct and 6 weeks later no glasses. There has been ZERO communication despite multiple phone calls, emails asking for an explanation. They have basically stolen my money and wasted my time. Would NOT recommend - Huge SCAM
