Eric M.
So…..I finally got my glasses
So…..I finally got my glasses. Took 2 months. Very frustrated with the communication. They ONLY way to talk to them is via their chat. I had left many voicemails and many emails. No response. I ordered after I read the reviews. Guess that is my mistake. Would never had ordered if I had read the reviews on them. They did end up giving me a 20% discount for waiting so long. I was very worried that when I did get them that they would not be quality. I was also worried about their return policy. 100% satisfaction they say. But read the fine print. They will only give you a 50% refund if you don’t like them. Or a 75% refund towards another order. Doesn’t sound like a 100% satisfaction guarantee to me. But on the bright side, after waiting 2 months I did end up receiving them. And I was pleasantly surprised. They fit well. The prescription was spot on. And they seem to be of good quality. So in closing. If you want a good inexpensive pair of glasses, this is your place. But don’t expect good customer service a quick turn around or good communication. You definitely won’t get that. And the next time I will order somewhere else.