Mars, IncorporatedReviews of mars.com

Beware!! Mars a Company established since 1932 has seriously compromised the quality of 1 kg tub of Instant Hot Chocolate. 1 kg Tub has only 8% cocoa powder compared to 370gm of instant Hot Chocolate that has 10% cocoa powder. I was shocked to see more white Gunge dust powder in the 1kg tub and it was tasteless..having a second shock when I read the reduced amount of cocoa powder. This gunge powder does not even mix in hot water they stay there like little undissolved floaters. God only knows what rubbish they are putting in the mix just to BULK UP the quantity. Deceiving the consumer and racking 47 billion in profits and managers getting 300k salaries is seriously not a good code of ethics for old established Company. I wonder how many other mixes and treats of Mars Wrigley have low quality ingredients in them. As I see other reviews from consumers of Mars products and how unhappy they are with the product they purchased and To put salt on wounds of heart broken consumers a 47 Billion profiting Company takes 4 LONG weeks to send a small reimbursement voucher. After the discovery of the cheapness and low grade of hot chocolate, I have blended the 100% cocoa nibs into fine powder add cocoa powder with 1/2 tsp of coffee ( optional ) and add 1 tablespoon of coffee mate powder and it tastes super delicious and use little whisk to make froth..and every sip is absolutely divine and has a heavenly taste. So much better than the rubbish they are selling at a horrendous 200% profit! This way at least you know you are having the real cocoa powder which has great nutritional properties...instead of getting cheated by Mars Galaxy hot chocolate. Mars Consumer Team and Team who makes the formulations I hope you have some consciousness left that knowingly you are making a RUBBISH PRODUCT and DECEIVING THE CONSUMER!! SHAME ON YOU!

Complained last year about a pack of a Snickers which tasted awful. They said they would investigate after around two weeks was told by e mail will send voucher as compensation. Have today received a letter dated 8th December and a £2.00 voucher, the voucher is fair enough, however the letter is dated 3 months ago and my initial complaint would be way back in November. Does not say much for their company or customers. If you Mars Wrigley read this the reference is Case ID 07760968.

Bought some minstrels today after a long time not buying them. OMG I thought they were smarties absolute joke these companies charging double for half the product price and low quality ingredients. No wonder people are going back to basics and cooking from scratch. It's great an awakening is happening around the food industry and other aspects of life because they will lose in the end we all just have to stop buying and supporting these greedy bar stewards.

I purchased the 310g box of maltesers and where in the past you would shake the box and the maltesers would hardly rattle around. Now the box is half empty and very noisy when I shake it with all that extra room... disgraceful. When I contacted mars they had the gaul to say that they have been absorbing rising raw material cost and operational cost, so they can't keep things the way they are. They don't take the decision easily, but they're confident that their chocolate brands still offer customers and consumers the best possible value, without compromising on quality or taste. What a load of rubbish. The fact is they keep reducing the quantity of their products while increasing the cost. Everyday chocolate that many adults and children enjoy, will soon become luxury items for only the rich, who will be able to buy a product at an extortionately high price, with virtually nothing inside. The person I spoke to wasn't very helpful and quite dismissive, attempting to direct me away from my complaint after making the position of mars quite clear. Absolutely terrible!

Shrinkflation on the Excel gum means you get 1 less piece of gum per tray and less gum per piece. It dissolves into complete nothingness within minutes. I'm out.

Seien Sie bei dieser Firma MARS GmbH Velden oder dep.mars vorsichtig, sie sind nicht immer bereit, bei verschiedenen Werbeaktionen Geld zurückzuerstatten. Diese Firma sucht nach Gründen, um das Geld nicht zurückzuerstatten oder den Kunden keine Prämien zu schicken. Ich würde es niemals empfehlen! An Aktionen dieser Firma am besten nicht teilnehmen!

Kuscheln oder Cash......Cashback- Betrug durch Mars GmbH Velden. Habe an besagter Aktion teilgenommen und für mindestens 25 € Produkte dieses Konzerns gekauft. Kaufbelege für Cashback hochgeladen,Antwortmail erhalten mit " Vielen Dank, ist eingegangen und wird in KÜRZE überwiesen....... Das ganze ist 4 Wochen her. Mail hingeschrieben und auch nach ca 1 Woche ohne Antwort geblieben. Mein Fazit: das ist der Tag an dem ich ab SOFORT kein Geld mehr für Produkte dieses Konzerns ausgeben werde. Ihr habt für die Zukunft einen Kunden weniger, dafür aber einen dazugewonnen,der jeden im Verwandten/ Bekanntenkreis vor diesen Konzern warnen wird.

Mars Wrigley epitomise exactly how some big companies don't give a stuff about their customers' health. I had a simple question. Does the gum base in Mars Wrigley chewing gum contain plastic? Several emails later ended with them telling me "we're really sorry, but the information your asking about is proprietary and commercially sensitive" So this huge, multi-million pound company can hide whatever the hell it wants in its chewing gum and they won't tell you what you are eating. Is this really right?! A major, international company happy for me to eat ingredients I don't know the first thing about? Hang your head in shame Mars Wrigley. All I can deduce from this is that when you're chewing on Mars Wrigley chewing gum you're chewing on plastic. Does anyone think that's a good idea? May be it's deemed safe now - but what may come out in the future? So I would urge everyone to boycott this probably plastic product and change to some of the plastic-free gums instead. PS I contacted the Food Standards Agency to check the validity of Mars Wrigley's secrecy. They told me to contact the Department of Health. The Department of Health redirected me to the Food Standards Agency who then told me to fill in a form for further help. The form then informs you to contact Trading Standards who pass you on to Citizens Advice who listen to you, ask for a minute while they check.... and then hang up on you!! There's just no hope.