Marriott InternationalReviews of marriot.com

Stayed at their property in San Ramon, california.They claim a 4 STAR rating deserve a -10 rating. Rooms were in poor state ,bed sheets and bed cover were not ironed looked as if they had been slept in.Next day room not serviced even though we had requested it be serviced! When we complained told short of staff and also because of covid rooms not serviced,first night cost around $399.00+ TAXES. better service at motels,stayed next two days at Mark Hopkins(Inter-continental) amazing service! and only $250.00+Taxes! Also at least two other people complained for similar reasons!

The worst vacation plan is to book a Marriott-affiliated hotel. When booking online, all items are charged, but after 3-4 days after payment, more fees will be charged from the credit card almost the same booking price. Jewelry was stolen from the hotel safe at the Cancun Marriott, but they said the safe was open. In Mandarin Guangzhou, a week after leaving the hotel, an email is sent that the guest has stolen the hangers from the room. From the Westin in Rancho Mirage you will find the most horrible front desk staff culture and then the management comes and shows a true behavior , but then you have to be careful what will happen later. For example they will charge room doubles.