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Marks Mattress Outlet (marksmattress.com) has 331 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Dylan B.
Andrew is very knowlegeble about the product he sells and is very good at his job
Response from Marks Mattress OutletJan 16, 2018
Dylan, thanks for the great review! Our team members are such an important part of our success. Not only are they experts at what goes into a great sleep experience, they are completely committed to 100% customer satisfaction. Thanks for the chance to serve you. We hope you will give us that pleasure again!
Thaddeus W.
We've bought three mattress sets at Mark's, and they are all wonderful. Great prices, friendly and helpful salespersons. The Charlotte Ave. store is where we shop.
Response from Marks Mattress OutletJan 16, 2018
Thanks, Thad! We really value your business. Our goal is to provide well-designed, high-quality sleep products delivered by exceptionally customer-focused sleep experts, We appreciate the opportunity to serve you!
Jennifer H.
They were very nice. Showed me what I was looking for and then worked with my budget. I love my new bed and it has made a big difference for my back pain.
Response from Marks Mattress OutletJan 16, 2018
Jennifer, we are so glad we could make your life a little more comfortable! Accounts like yours really validate our goals of making an excellent product and delivering it with stellar customer service. Thank you for the chance to serve you. We hope you will come back for all your sleep needs.
Scott M.
My wife and I shopped around and compared different stores. Marks Mattress Outlet gave us a good price on a nice mattress set. Then helped us arrange delivery. We are very pleased.
Response from Marks Mattress OutletJan 16, 2018
Thank you for the great review! Our goal is to provide a great value and excellent customer service. Please let us know how we can help you in the future.
Thomas H.
We really liked the salesman, Matt, he was knowledgeable and did not try to sell us something we did not need or want. In other words he did not steer us to more expensive mattresses than we could afford. The mattress was delivered with absolutely not problems. We are sleeping better than we have for a long time. Thomas and Faye Harmon
Response from Marks Mattress OutletJan 16, 2018
Thomas, thank you for the great review. We are proud of the quality of our products, but it is our team members who really make us shine. We look forward to serving you in the future.
Mark F.
Salesman and delivery drivers represented company well.
Response from Marks Mattress OutletJan 16, 2018
Mark, thanks for the great review. We are proud of our reputation for high-quality products and stellar customer service. Please give us the pleasure of serving you in the future,
Melody M.
Was very pleased with the service. I found the perfect mattress for me and it was even on sale!!! Have already recommended Mark's Mattress to friends and will continue to do so. They have some amazing pillows as well.
Response from Marks Mattress OutletJan 16, 2018
Melody, thank you so much for the great review. We strive to provide the best service and the highest value products. I hope you will let us know how we can help you in the future.
Teresa C.
Best deal in the area for one. Best customer service. Eric made the experience easy and fun. He was professional yet friendly. He’s the reason we came back and didn’t go to Sam’s club to buy.
Response from Marks Mattress OutletJan 16, 2018
Thanks, Teresa, for the great review! It is our pleasure to provide you with a great mattress value and to do it with excellent service. Please let us know how we can continue to serve you in the future.
