Mark Ryden USA Official StoreMark Ryden company has been established on November 17, 2016 and since that time brought to customers worldwide great variety of anti-theft laptop backpacks, travel bags, sling bags and other travel accessories.
Mark Ryden USA Official Store (markrydenusa.com) has 102 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pascal M.
Pas de livraison au 31 Décembre 2025 par UPS de mon sac acheté à Mark Ryden début Décembre 2025 ... malgré le paiement des frais de douane à UPS ... et la correction de mon adresse de livraison auprès de Mark Ryden USA ... De plus impossible de modifier la livraison pour faire livrer en point relais ... Je vais peut-être demander le remboursement de mon achat ...
Yorgo
the produce ordered did not exist even when i was told so they did not remove availability from the online store never received any email confirmation but funds were taken overall very poor service
Jessica F.
Have still not received bag ordered on July 22. I have emailed, and received no communication!
Claudio
I’m honestly surprised by how many customers seem to be in the same situation — delayed orders, no updates, and no clear communication. It’s frustrating, especially given how professional your website and brand voice appear. The experience so far hasn’t lived up to that image. I had hoped to receive it for my birthday — but clearly, that was wishful thinking.
Juan Ignacio S.
Todavía no tengo el producto, lo compre haces 15 días y no se nada , ni cuando llegs
Braxton
THIS IS NOT A LEGITIMATE SITE! DO NOT PLACE ANY ORDERS WITH THIS USA-BASED MARK RYDEN SITE! THE ONLY LEGITIMATE AND OFFICIAL SITE FOR PLACING ORDERS IS MARK RYDEN GLOBAL. When you place an order on MARK RYDEN GLOBAL, you will indeed receive a tracking number and your order will surely be delivered. Once again, MARK RYDEN USA is a fraudulent site. Go to MARK RYDEN GLOBAL for all orders!
Response from Mark Ryden USA Official StoreMay 29, 2025
Hello Braxton, We are the official authorized distributor of the Mark Ryden brand for the USA and EU markets. The Mark Ryden Global platform operates independently and serves different regions — this is not a matter of competition, but rather parallel distribution. Both platforms sell authentic Mark Ryden products, and we have hundreds of satisfied customers who have received their orders on time and without issue. Your comment is therefore completely unfounded and misleading. Accusing us of fraud without ever having placed an order with us is not only unfair, but also confusing for other potential customers. We could not find your name or email address in our system. If you did place an order, please provide us with the order number so we can look into it. We always prefer honest and direct communication with our customers. If any issue arises, we're more than happy to resolve it — that’s far more effective than posting anonymous and baseless reviews online. Thank you for your understanding, and we hope next time you choose facts over assumptions. Best regards, Kelly – Mark Ryden USA Team
Darren G.
I never got my item , one person emailed me said I’ll get on this asap no ever responded again or is emailing me back I need this item before I leave this Friday out of country .. please reuse this or re order it for next day shipping . I paid a lot of money and never got the product and no one is taken care of me .
Response from Mark Ryden USA Official StoreMay 19, 2025
Hi Darren, Thank you for your feedback, and we’re truly sorry for the initial confusion and delay in communication. We’re glad we were able to resolve the issue and get your order delivered in time before your trip. Your satisfaction means a lot to us, and we’re always working to improve our service. If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you safe and happy travels! Best regards, Kelly
Tri V.
I ordered your product thinking it is an American product but turns out to be from China. I never would have bought it if I had known the truth. I ordered through your website and paid 50% more than through Amazon. I am disappointed with your company already even without receiving your product yet, and it has been weeks of waiting already. The delivery process is terrible and slow. With the above experience so far, I don’t expect your product can be much better. I can’t help but thinking that this could be a scam.
