LM
watch out for the products
The customer service was very nice, I didn't mind the higher than normal interest rate because you can pay it off earlier to reduce that. I didn'like the add on products that are financed just like the loan , for example 2000 products equal an additional 4000 or more if you don't pay the loan off earlier. As I was closing the loan, the products were slid in as part of the conversation, and when I said I didn't want them , I could feel the tone in the room change, the payments did drop by 40 dollars a month as well. Although I caught it, I felt like the way it was stated was done deceptively, and there are probably plenty of people paying for products they don't need because they have other insurance that will cover their debt if an issue was to arise. Watch out for the products they are financed in your loan too.
Response from Mariner FinanceMay 26, 2026
Thank you for taking the time to share your experience. Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not meet that expectation. Please be advised that all of our credit insurance and ancillary products are optional and do not affect your approval. Mariner Team Members are trained to present all qualifying products so an informed decision can be made. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.




