Marc kaye W.
Emailed as was told the company was…
Emailed as was told the company was authorized by a country I wanted the certificate for and when I got the certificate it was from a different establishment the wasn’t approved
Response from Marine Pro AcademySep 13, 2026
Your comment does not accurately describe our service, so I want to clarify this properly. Marine Pro Academy is responsible only for delivering the training and issuing the certificate exactly as advertised. We do not take responsibility for how you choose to use the certificate afterwards or for which country or company you intend to submit it to.You wrote that you were “told the company was authorized by a country you wanted the certificate for.” We never claim authorization for any specific country unless it is officially published.You also mentioned the certificate came from a different establishment. certificates are issued by the approved training partner, as clearly stated before enrollment.Your comment does not specify which country you needed the certificate for, nor what approval you were referring to, so it is impossible to understand your complaint. The sentence you wrote is also unclear and does not reflect the actual process.We have hundreds of successful students whose certificates are accepted by major cruise companies — Royal Caribbean Group, MSC Cruises, Carnival Corporation, and others — and we have never had an issue when certificates are used correctly.If you need guidance on how to use your certificate, we are here to help.




