MARIEMURReviews of mariemur.com

My first order to Austria got stuck with the carrier in Germany for weeks and was eventually sent back to the US. In the beginning it was a bit frustrating, because I got passed back and forth between the shop, the shipping partner and the carrier. Once I sent them the tracking details, things moved quickly though. Mariemur reshipped the whole order for free via UPS Express, let me pick a replacement for an item that had sold out in the meantime, and covered the import duties. The support team (thanks Karyna and Pylyp!) was friendly and responsive the whole time. International shipping could definitely be more reliable, but I'm glad it got sorted in the end.

Great quality items & good customer service.

Great quality products, a little pricey but quick shipping and excellent packaging.

Scam? I didn’t received a shipping number so far after 6 days. Seems they sell products out of stock if you believe in very friendly emails apologising the delay due to high order numbers. Nervous about the other similar one star ratings / experience. But strong Instagram marketing still ongoing. I suppose my gift will not arrive in time. Shipping Costs > 50€ they announced. Luckily I payed with PayPal and customer protection insurance. But I will wait if they are able to deliver fast. We will see. I hope to change this review in a positive experience soon. I addition, I changed from 2⭐️⭐️ to 4⭐️⭐️⭐️⭐️ because their Customer Happiness Team is impressively responsive and friendly. Because my order was a deadline present and delivery wasn’t processed in time, I got a 100% refund on my PayPal account. In addition they flagged the possibility of a delay on their website, after my suggestion, which was awesome und very customer orientated. I will order again but not under pressure of the delivery date. Only 4⭐️⭐️⭐️⭐️ because the order couldn’t be processed as expected in 2 weeks. Happiness team 5⭐️⭐️⭐️⭐️⭐️. Have a joyful time..

I love Mariemur's site because it's easy to use and intuitive. My only problem is that sometimes I just want to buy one part of a leather set and I can't find it on the various options, but only by using the search bar. The same goes for the colours of an item in particular. Overall it's great and it's one of my favourite e-commerce sites to navigate on, but there's this tiny tiny thing that I think it needs to be adjusted for users who, unlike me, don't know how to navigate the internet or are new to the site and just want to find that item that they saw elsewhere! It was kinda frustrating at first, to be honest!

Super Happy with my garter! I feel really sexy and the quality is fantastic! I'm normally a size large in most clothes but I went with the XL as suggested and I'm glad I did! It fits me great in the waist. I wish the legs were a little tighter. Only gave it 4 stars because it took over a month to arrive. But the customer service was kind and always very positive. Just bought a harness and excited for it to get here!