ZBS
Bad service
My abaya did not fit and I asked for a refund which they would not give. Why would I keep something that cost over 80$ and does not fit? No help at all.
Response from Mariam's CollectionJan 9, 2026
Assalamu Alaikum dear sister, We’re truly sorry to hear that the abaya did not fit as you hoped, and we understand how frustrating that can feel — especially for a special purchase. Please know that we never want any sister to feel unsupported. We’d like to gently clarify that, as stated clearly in our Refund & Exchange Policy, we’re unable to offer refunds when an item does not fit, unless there is a confirmed quality or fulfillment issue. Each item is made and shipped according to the size selected at checkout, and sizing can unfortunately vary from person to person. That said, we always try our best to help before and after purchase — whether through size guidance, measurements, or answering questions. If there is anything our team could have explained more clearly or handled with greater care, we sincerely apologize and welcome that feedback so we can improve. As a Muslim-owned business, we strive to operate with honesty, fairness, and transparency. We truly appreciate your understanding and wish you ease moving forward 🤍 Warm regards, The Mariam’s Collection Team 🌙




