Marie D.
Ladies ring
Received my ring last week and the sparkle and shine has completely gone . Just looks very dull gold now. Not happy with purchase

Marco Voletti Jewelry is listed under Jewelry & Watches.
Marco Voletti Jewelry (marcovoletti.com) has 546 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Marie D.
Received my ring last week and the sparkle and shine has completely gone . Just looks very dull gold now. Not happy with purchase
Yazz W.
My husband and I ordered a ring for my husband; we wanted new wedding rings as we have both lost weight and the Marco Voletti selection looked lovely. Ordering was simple, we measured my husband's finger, placed the order and the package arrived, however, when it arrived the ring was too small. I contacted customer services and they sent the link for me to pay £15.99 for the replacement service (apparently it is free but has a £15.99 charge for postage and processing the replacement). The replacement arrived and was too large. So we now have 2 rings which do not fit my husband and they do not take returns. I have given up and lost just under £100 for no reason. I really do not recommend this company. We are UK based and it seems as though sizing is US based, with no information about this on the site - so the sizing will always be off.
Customer
I ordered a ring which came after 2 weeks. It was the wrong size!! I emailed them and said that’s ok, just go online and order new one from the link they sent. Once I placed the order they then asked for £15.98 for them to send it! Despite there guarantees for replace for wrong size. So I asked for a refund!!! I am still waiting 2 months later!!! I would think again before spending my hard earned money with them again! Not recommended.
Response from Marco Voletti JewelryMar 13, 2026
Hello, We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is certainly not the experience we want any of our customers to have. We would really like the opportunity to review your case and help resolve this matter as soon as possible. Could you please reach out to us directly via email with your order details so we can locate your order and assist you right away? Our team will be more than happy to work with you to find a proper resolution. Thank you, and we look forward to hearing from you soon. Customer Support Team