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Response from MarbleWarehouse.comDec 18, 2018
Thank you for your great feedback! Let us know if there's anything we can do to make sure your experience is a great one.
Stone is our passion and with over 30 years of industry experience, we are here to bring the highest quality natural stone to our customer at the lowest possible prices, while providing excellent customer service. We travel the world to visit factories to make sure they have the right machinery to produce first quality material so we can bring you the best that nature has to offer. We import directly from factories overseas in order to provide high-quality products, we do not compromise on the quality of our products.
MarbleWarehouse.com (marblewarehouse.com) has 320 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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320 approved reviews, newest moderated first
C W MANAGEMENT C.
DELEVERED AS PROMISED
Response from MarbleWarehouse.comDec 18, 2018
Thank you for your great feedback! Let us know if there's anything we can do to make sure your experience is a great one.
Carolyn Branch Troiani W.
Our order of 120 granite tiles arrived in a timely manner and met our highest expectations. The granite is beautiful and we were able to order some tiles bullnosed (at a slight additional charge) and therefore, made a beautiful installation! Hamid was very easy and helpful to work with. I would highly recommend this place for your tile needs. Thankyou MarbleWarehouse for your excellent service!
Response from MarbleWarehouse.comNov 27, 2018
Hi Carolyn, Thanks so much for your awesome feedback. Best of luck on your project and we look forward to assisting you in the future. I will pass your positive feedback onto Hamid as well.
Chelsea In W.
Good service. They double checked with me on how much I was ordering. Shipping delivered tons of updates so I always knew where my tile was. Delivery was fast and easy. Surprisingly easy for a large order of tile. Product looks good and as advertised.
Response from MarbleWarehouse.comNov 27, 2018
Hi Chelsea, WOW!!! Thank you so much for the incredible feedback! We are thrilled to hear that we were able to provide you with a beautiful product. We'd be so happy to help you out with any future project!
CAE
Helpful staff and the exact product I needed made for a very good purchase experience.
Response from MarbleWarehouse.comNov 27, 2018
Hello, Thank you so much for your kind feedback! We look forward to working with you in the future. Thanks again for taking the time to do this.
Roberta R.
I LOVE the Marble Warehouse. Top quality granite and marble tile for very reasonable prices delivered to your doorstep. It’s a great resource for home remodelers.
Response from MarbleWarehouse.comNov 27, 2018
Hello Roberto, Thank you so much for your kind feedback! We look forward to working with you in the future.
Peter G.
Purchased 36 sq. ft. of granite tile. Delivery was prompt. The items were well-packaged and arrived in perfect condition.
Response from MarbleWarehouse.comNov 27, 2018
Hi Peter, Thank you for the great feedback and rating! We look forward to working with you in the future.
Charles C.
Everything was fine for the first week. I got routine shipping updates and location status. Then the shipment landed at a regional terminal 2 hours from my home and all communication ceased. After over 3 weeks with no communication, I called the shipping company for a status update. I was shuffled off to another shipper who stated that they could ship to my house on Friday. If they deliver on Friday, as they claim, my shipment will have taken 28 days from the regional terminal to my house. This delivery fiasco has potentially compromised project completion until after the Thanksgiving holiday, and means I'll have contractors trying to finish their work while I have a house full of guests.
Response from MarbleWarehouse.comNov 27, 2018
Hi Charles, Please accept our sincerest apologies for the experience you have had. We are committed to the highest level of satisfaction to our customers. Please know that we shipped your order three business day after you placed the order and you received an email with tracking information. Unfortunately, our shipping company partner miscommunication with you causes the lengthy delay. I wished you had informed us about the problem immediately, so we could've stepped in to solve it right away We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
Steven E.
Really excellent service. We had 120 marble tiles shipped to Las Vegas. Quick and perfect
Response from MarbleWarehouse.comOct 16, 2018
Hi Steven, Thank you for the great feedback and rating! We look forward to working with you in the future.