Sharon M.
Very good service
My husband loves the jacket thank you very much
Response from MaraleatherstoreFeb 4, 2025
Thank you for your positive feedback.
Mara Leather is dedicated to providing riders in Lorton, Virginia with high-quality leather motorcycle gear at prices that won't break the bank. Our expert team of riders has hand-selected the best products to ensure you receive the best possible protection while on the road. We understand the importance of safety and style, which is why we carry a variety of helmets, vests, jackets, boots, chaps, and fashion jackets to suit your needs. Our knowledgeable staff is here to help you find the perfect gear, no matter what kind of rider you are. Whether you're a seasoned veteran or a new rider, we have everything you need to stay safe and stylish on your motorcycle. We are passionate about motorcycling and it shows in our commitment to providing top-notch gear and expert advice. Don't settle for less, come to Mara Leather and experience the difference today!
Maraleatherstore (maraleatherstore.com) has 80 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Sharon M.
My husband loves the jacket thank you very much
Response from MaraleatherstoreFeb 4, 2025
Thank you for your positive feedback.
Rich S.
Great customer service. Upon ordering a jacket for my nephew the company reached out to ask for measurements so they could tailor the jacket before sending. I wasn’t certain of his measurements, but the quality of the jacket was amazing and the fit was on point. My nephew loved it.
Luciana F.
If I could give zero stars, I would. I ordered a jacket on December 09 and paid extra for 2 day delivery. It's now December 31, and I still haven't received my order. I got the tracking number, and since the 16th, it shows it's still at shipper in Pakistan. I've been in contact with the seller, and he gave me the wrong tracking number showing it was delivered in another state to a different recipient. I gave him correct tracking number, letting him know I had contacted FedEx and they told me my package was still at shipper and I needed to contact them, I told the seller that and then he tells me he doesn't know where my package was at, then later he says it's still at shipper and he don't know why, and when he get new tracking number he will let me know. I am still waiting for this tracking number, and the original tracking number still shows it's in the same spot in Pakistan. It has been a nightmare. All I wanted was to get my order before Christmas to gift it to my husband, and still, I am waiting for it.
Response from MaraleatherstoreFeb 4, 2025
We are extremely sorry for the inconvenience this has caused you. The order delayed because of extreme weather conditions which is why it took so long to reach you. We take these matters seriously and will do our utmost best to improve the processing and delivery timings in the future. Thank you for your understanding.
Teresa M.
Good customer service. I picked the wrong size and asked for an exchange and they had no problem with it. Can't wait to get the new one.
William S.
The size chart was a joke. I ordered an x-large by the chart and it is incorrect. I also asked for an exchange to get the right size with no response.
Response from MaraleatherstoreFeb 4, 2025
We are extremely sorry for the your bad experience. We reached out to you for the confirmation of your size and made the jacket according to the sizing you provided. We did offer you an exchange but you chose to file a chargeback instead. We still apologize if you felt we provided a bad customer service and will try to do better in future.
William T.
Hello this company texted me to make sure the sizing was correct fits perfect shipping was fast thank you so much!
Michael B.
Quick shipping but the quality of the leather is poor.
Response from MaraleatherstoreFeb 4, 2025
we take the customer feedback seriously and will do our best to try and improve the product. Thank you.
Amy D.
Excellent product, easy communication, great price, and fast shipping.