MaptiveReviews of maptive.com

Response from MaptiveApr 17, 2018

Thank you for taking the time to leave us a review. It’s greatly appreciated. We'd like to learn more about your comment because our servers wouldn’t be what’s impacting your speed and we can most likely resolve your issue. There are lots of things that can cause maps to load slowly. Anything from internet connection speeds, data structure, google maps API speed limitations, data corruption, firewall disruption, anti virus software issues to the occasional bug can effect this. Someone from our customer support team will be reaching out to you to see if we can gather more information. We'd like to see if we can replicate what you're seeing so we can then diagnose and resolve the issue for you. Again, thank you for your review. We appreciate your time and your use of Maptive.

Response from MaptiveApr 5, 2018

Hello Flexible Plan, We really appreciate you taking the time to give us a review. We listen very carefully and pay close attention to our user feedback. The good news is we can help you resolve all of the issues which you've outlined in your review. For geo-coding, that is driven entirely by Google's geo-coder. Any misplacement is typically an issue where Google's geo-coder has been confused by how the address is listed in your data set. We can provide you with pointers on how to modify the address information in your data set so that Google's geo-coder can find the correct location and get it placed in the correct location on your map. We also do offer a feature that allows you to use zip codes to build territories. It's called the "Boundary / Geographic Territory Tool". And lastly, the search feature has had a ton of improvements added so we're sure that any issues you've had can be cleaned up. Our support team will contact you directly so that we can help you resolve your issues. Thanks again for your review and for using Maptive.