ManyChatReviews of manychat.com

So difficult to navigate. They assume it's obvious but it's really not. Too many options are shown but what they actually do and getting it to do what you want is SO HARD. basically need to hire professional help if you want anything beyond the basics.

Customer service is shocking for a platform that offers this as a function. I've been super limited what I can do on the platform because I can't get the help I require. It can be up to a week that I hear back from someone assisting with an issue and there's no live support to troubleshoot issues on the spot. It's been a massive hindrance to how we use the platform. A real shame.

I've lost all my contacts, copy, automations and marketing materials. Due to US sanctions some IT services have to leave countries like Russia, Belarus and Iran. Even if my business is not registered in Russia and I may only have some customers from Russia, I understand when companies like Manychat decide to suspend an account. But why the hell can't you send a notification before the deletion process? Why I just wake up one day and realise that everything I worked on for the last few years is gone. Notion, Coda, Slack and other products have left. No problems. But at least they gave a few weeks to prepare and download the data. Manychat with it's attitude to their users is a horrible example of customer experience. Good luck with that.

It doesn’t work. They charged me, tried saying all great things and the reality is it didn’t do anything it said it did. Waste of time, money and lost followers. Don’t waste your money…!

Me baje de la suscripción gratuita 5 dias antes de que termine porque encontre una herramienta mejor y me cobraron igual!

BIG SCAM, U will put in risk you're business by trusting them, they litterally don't have the permissions from meta and they are selling a service that don't work and blocks you're profile and comments section, be aware they will make lose u're business and money. DONT TRUST THIS SERVICE, THEY ARE SCAMMERS I'M TAKING LEGAL ACTIONS

Manychat is the biggest scam. I signed up and tried to cancel right away. My credit card has been charged $150 every month They tell you to login to cancel. Finally I was able to login but there is no option to cancel the subscription. It has been 6 months of emailing them without any support. They finally offered one month credited but that was it after months of requesting it to be cancelled. Several emails and “tickets” without anyone actually responding!!! DO NOt sign up for this!!! There are better companies out there.

charged me for a subscription that i didnt consent to or even know I was subscribed to, wont let me log back in. Avoid and Run.