Manly BandsReviews of manlybands.com

Manly bands are not meant for men, maybe Trans men. My inlay broke in half twice after getting replaced from breaking.

I ordered 3 rings and they all fell apart. The wood inlays just separate after time. Poor quality.

I ordered a ring and within minutes sent an email saying to send to billing address instead of the old one. Five days later they emailed to say ‘sorry our warehouse just moved too quick shucks.’ Terrible.

I ordered a custom ring while it was on sale and it the rings was slightly too small. I tried to send it back to get resized and the only options are to get a refund and reorder in a different size. When I purchased the ring it was on sale and it is no longer sale. Meaning I have to pay difference if I want to size up 1/2 a size. Crazy town. Also, I was unable to get ahold of a real person only bots in their chats and email. I requested to talk to a person and no one responded. Update: I was not informed of the difference in metal costs. I did get a reply from a human much later, but the information given to me was different from what the AI chatbot gave me. I replied to the email with transcripts from the AI chat conversation. Also, your reply is incredibly rude and condescending.

Awful customer service and low quality product. My wife ordered the first ring which took forever to arrive, after a month of wearing it the damn thing fell apart. A store credit was issued and new ring ordered. They advertised 4-6 weeks at worst but when I ordered it showed as in stock. Fast forward 7 weeks and I still cannot get a straight answer of where the ring was or when it would ship. Attempting to get customer service is like pulling teeth. Do not order from them Edit- to their response I was never told of delays only the generic it takes 4-6 weeks and eventually told that it was in quality control checking. A free ring was never offered. Order 1 - too small. 4-6 weeks for replacement that fit Replacement was the one that broke and I was given a credit The credit was used for order 3 which never came and led to a cancellation

TERRIBLE customer service. I was continuously addressed as "hey" in emails. NEVER any updates regarding my order. Two weeks in and nada! I understand with a "Build Your Own Band" it can take time, however, give updates ManlyBands! Poor excuse for a company, and the employees will probably be the biggest contributor to their downfall. Do yourself a favor and buy elsewhere :) UPDATE to my review. Of course ManlyBands is attempting to deflect that terrible customer service. As a business you should learn from reviews and attempt to improve your business, not try to turn tables. I HAVE and will post your insensitive and unprofessional emails addressing me as “Hey”, not my name. I was never rude I simply wanted answers just like any normal customer who spends money on a product. May I suggest a course in business ethics because as I said before and can see from other reviewers, your customer service is quite lacking. Best of luck ManlyBands, you need it.

We ordered 6 weeks ago and still have not received our ring or shipping information. Every time we reach out to customer service we get another excuse and we’re told that it will be another 2-3 weeks. At this point we can’t anticipate that the ring will be here before our wedding so we have to purchase a second ring elsewhere. Many of the rings that ManlyBands sells are just cheap Chinese rings that they import, no joke you can find most of them on Temu for a fraction of the cost. Our best guess at this point is that Manly Bands ran out of stock on our order and don’t want to pay the new tariffs. Rather than admit to their mistake they’re holding our money for as long as they can. Thankfully we purchased this ring with our credit card and can just dispute it for non delivery. If you’re purchasing a ring for your wedding and don’t have at least 6 months to wait. I would encourage you to look for a more reputable company.

This has been a horrible experience. I placed my order on December 2nd 2024, and still have not received it. In fact on the shop app it still says “preparing shipment”. I have reached out to their customer service multiple times inquiring the status of my order and told it would take more time. I then was added to an email chain of over 50 other customers complaining about the same thing. We all placed orders and haven’t received an update on the status let alone received shipping confirmation. They did however remember to charge me 133.85. I have not heard back from them since December.