MailWish is a Business Email Provider, at our core, we focus on providing high-quality business email hosting solutions that are both reliable and cost-effective. Our goal is to offer you the best and most affordable business email solution available. Powered by CloudWish and operates under the registered company name CloudWish LLC.
Mailwish (mailwish.com) has 88 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
mailwish.com
Website
mailwish.com
Category
Internet & Software
Location
Houston, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 67% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Its just scam
their service is less than useless. someday they will not let you use their so called unlimited email service and will tell you to make only 10-15 emails because it is their service and they can what ever they want.
Response from MailwishMay 27, 2024
Thank you for sharing your feedback. We strive to provide a reliable and fair email service for all our customers. Upon reviewing your case, we found that you had 450 email accounts, many of which were used repeatedly in ways that violated our terms of service. Our aim is to ensure that our system remains effective and efficient for everyone, and abuse of the service can impact its performance and reliability. We encourage all users to adhere to our guidelines to maintain a high-quality experience for all. If you have any further concerns or need assistance, please contact our support team directly.
RN
Rei N.
I am very disappointed with the current state
As a current customer using Mailwish for email hosting for all my clients, here are my thoughts:
✅ Pros:
- Good Price: The service is affordable and fits well within my budget.
- Friendly Staff: The staff are always friendly and helpful, which is appreciated.
- Helpful Chat Function: The chat function has been very useful for getting quick help.
❌ Cons:
- Frequent Mail Server Downtime: The mail server goes down often, causing significant disruptions.
- Incorrect DNS Record Tutorial: The DNS record tutorial contains wrong information, making it impossible to verify my DNS records correctly.
- SMTP Issues: The SMTP service goes down frequently without any notice to customers.
- Access Issues: I often cannot access and log into the Mailbux website.
- Ineffective Customer Support Responses: Customer support always says, "The issue is expected to be resolved soon," but problems persist.
👉 Final Thoughts:
I am very disappointed with the current state of their services. I would like to buy a lifetime plan, but I can't trust them for the long term right now. If their servers become stable, I will reconsider and update this review accordingly. Thank you!
Response from MailwishMay 26, 2024
We're truly sorry for the inconvenience you've faced. This isn't the level of service we strive for. Please reach out to our support team at [email protected] or https://mailwish.net/contact/, so we can promptly address your login issue and resolve any problems you've encountered. Your feedback is important to us, and we'll work to improve our services.
I have requested more information about your order for further investigation.
BA
Banaja
Not even a single day I hI guaranteed you will repent for this service.ave not…
Not even a single day I have not experienced that the server is down. One of the cheap service I have ever seen, I would suggest please find a better email service provider otherwise I guaranteed you will repent for this service.
Response from MailwishMay 26, 2024
We're truly sorry for the inconvenience you've faced. This isn't the level of service we strive for. Please reach out to our support team at [email protected] or https://mailwish.net/contact/, so we can promptly address your login issue and resolve any problems you've encountered. Your feedback is important to us, and we'll work to improve our services.
I have requested more information about your order for further investigation.
AK
ankit K.
I am writing thisExtremely Disappointed with MailWish Service – Unreliable and Third-Class Email Service
I am writing this review out of sheer frustration and disappointment with the abysmal service provided by MailWish. Over the past few weeks, I have experienced nothing but continuous issues and unfulfilled promises. It has been an exasperating experience, to say the least.
Firstly, the inability to receive incoming emails on our custom branded email has been a persistent problem that MailWish has completely failed to resolve. Despite numerous assurances from their support team that the issue would be fixed within a couple of days, it has been weeks without any resolution. Instead, we are told to use Mailbux.com, which is highly inconvenient and time-consuming as every user has to re-enter their names, redo all settings, and add signatures again. This workaround is not a solution, it’s a band-aid for a much larger problem that MailWish seems incapable of addressing.
The communication with MailWish’s support team has been nothing short of infuriating. Despite repeatedly providing all the necessary information and even sharing screenshots, the responses have been dismissive and unhelpful. They have repeatedly shifted the blame and failed to take responsibility for their service’s shortcomings. Each response from their operator, Srinivasa Rao P, has been vague, and the promises to escalate the issue to the tech team have resulted in no tangible progress.
Furthermore, the technical competence displayed by MailWish is highly questionable. Simple tasks like updating A records have led to accessibility issues, and the support team’s instructions have been contradictory and ineffective. For a company that claims to specialize in email services, their lack of reliability and expertise is alarming.
In summary, MailWish has proven to be an unreliable and third-rate email service provider. Their inability to resolve fundamental issues, coupled with poor customer support, has made our experience with them extremely frustrating. I deeply regret choosing their service and would strongly advise others to steer clear of MailWish. It’s a classic case of getting what you pay for, and in this instance, the cheap service has turned out to be more trouble than it’s worth.
Save yourself the headache and look elsewhere for a reliable email service provider. MailWish is simply not worth the frustration.
Response from MailwishMay 26, 2024
We're truly sorry for the inconvenience you've faced. This isn't the level of service we strive for. Please reach out to our support team at [email protected] or https://mailwish.net/contact/, so we can promptly address your login issue and resolve any problems you've encountered. Your feedback is important to us, and we'll work to improve our services.
I have requested more information about your order for further investigation.
SG
Satyabrata G.
Disapointed - Can there be a Zero Star?
The first month was amazing. Everything was running smoothly. I liked their dealings and occasional support etc. Then came a day when I noticed that, I could send emails to everyone but within my own domain. I reported the issue and they offered some lame suggestions but could not fix the error in one week's time. Finally, I had to think outside the box and fix it within my limitations. Then came the dreaded second month, when they decided they to wanted to upgrade their server. Well, they own the server and they can decide to whatever they wish to do. But this affected my email service. I could not send any outgoing emails even within the organization. I was curious and asked for support and they said, there was some abnormal transport in my outgoing emails. So they suspended my outgoing emails and did not felt important to share the issue with me. These accounts are all newly created and we are against spam. So there was no way, any spam was sent from any of my email accounts. I kept asking for email logs and proof that anything of that nature had happened. Even upon repeated emails, and support requests, they could not send any logs. Now after me unable to send emails for almost a week, they are saying my technician consultation is fixed for a future time. They clearly don't know what they are doing. They don't have in house technician. They have no respect for the fact that I'm unable to use their services, even after paying for those services. Emails are a business crucial service and they are denying me the service, I've signed up with them.
Response from MailwishMay 8, 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We are committed to providing the best service possible and would like to understand more about what happened.
Could you please provide us with your order details? This will help us investigate the matter thoroughly and address your concerns promptly.
Looking forward to your reply.
PK
PRAKASH KUMAR B.
Never Buy any thing from this company i…
Never Buy any thing from this company i think its spammer never give any kind of support and take more then 200 hours to just analytics the data if you are a business then avoided this kind of spammer
Response from MailwishMay 8, 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We are committed to providing the best service possible and would like to understand more about what happened.
Could you please provide us with your order details? This will help us investigate the matter thoroughly and address your concerns promptly.
Looking forward to your reply.
SF
Sherman F.
Slow and Terrible Service
Registered for email service however as having issue with blacklist from ip adresss for some reason.
Manage to resolved most of it, but realised its because its a class c where my provider has an issue.
Thus suspended the mail sevice.
Registered a domain but for more than 7 days still pending support claims its because of blacklist issue. Which is unrelated.
Up till now still flagged for review, but not resolved.
Waste of money.
Response from MailwishMay 8, 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We are committed to providing the best service possible and would like to understand more about what happened.
Could you please provide us with your order details? This will help us investigate the matter thoroughly and address your concerns promptly.
Looking forward to your reply.
JA
Jericho A.
Affordable and Simple SMTP/POP3 Service
For me I just need a simple SMTP for sending automated emails, and POP3 for receiving responses. MailWish gave this offer to me very very cheaply, although my traffic is not that high volume it is still great and cheap compare to other providers when calculated for the same offer.