MailwishMailWish is a Business Email Provider, at our core, we focus on providing high-quality business email hosting solutions that are both reliable and cost-effective. Our goal is to offer you the best and most affordable business email solution available. Powered by CloudWish and operates under the registered company name CloudWish LLC.
Mailwish (mailwish.com) has 88 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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James C.
Using their service for a few months now, and it’s been really smooth! Happy with the email setup. 👍
Response from MailwishOct 11, 2024
Thank you for taking the time to rate and review Mailwish.com. We're delighted to hear that our service has exceeded your expectations and that you find it valuable.
Zoltán Z.
We have just switched from another provider. So far, everything has gone well. Everything works. We are very satisfied.
Response from MailwishOct 11, 2024
Thank you for taking the time to rate and review Mailwish.com. We're delighted to hear that our service has exceeded your expectations and that you find it valuable.
Olisan C.
The reseller program does not apply for refunds, and I also have unrealistic arguments for asking for a refund. No sir, they are not unrealistic arguments, THEY ARE VALID ARGUMENTS, it's just that you are running a camouflaged campaign for something that is not true. I will not give any more details, you can expose them to the public if you want. But taking into account that I am not the only one who has given you a bad rating, then the problem is neither the resellers nor the customers, the problem is there, solve problems, innovate, and then write to me to delete this review, which I repeat ARE VALID ARGUMENTS. And those who see this rating, keep scrolling, I am not the only one. _ UPDATE - No sir, we did not use any tactics nor had we requested a custom configuration with any DNS nor should any other issue be addressed, the only issue that should be addressed and what you should worry about is that your email system is not working, for example, look at the other reviews. To make it public knowledge, this "company" blocked my service the same day I asked for a refund, also, I didn't say that I was giving them 72 hours to receive my refund, you are misusing a claim and that is delicate, I said "I WILL ONLY DELETE THE REVIEW IF YOU GIVE ME MY REFUND" this is not illegal at all, as a consumer I have the right to make a claim, you evading your responsibility is another thing!
Response from MailwishOct 11, 2024
Thank you for sharing your feedback. We understand that situations like this can be frustrating, and we want to clarify a few key points. Firstly, we take customer concerns seriously, and our team provided support in good faith. However, this user did make a request for a refund after purchasing a domain and reseller plan, which are clearly marked as non-refundable in our Terms of Service, a policy he acknowledged during the purchase process. Additionally, the feature he requested — automatic DNS updates — is not a technically feasible service we offer or advertise. While we strive to meet all our customers' needs, we cannot honor demands that contradict our policies or fall outside the realm of technical feasibility. We also discourage any form of intimidation, such as threatening negative reviews to obtain refunds that were agreed to be ineligible. We remain committed to improving and addressing any valid concerns, and we appreciate feedback when delivered constructively. Thank you for understanding.
Ray
bad experience you did not address my issue on time, in fact when I asked to cancel the account because of the issues nobody asked why I wanted to cancel, I thought your service was going to be a lot better
Response from MailwishOct 3, 2024
Thank you for sharing your feedback. We're sorry to hear about your experience. I can't find your user account, please share it with us. Typically, when issues arise, we encourage our customers to first reach out to our support team through tickets so we can address the concerns directly. It’s disappointing to hear that we didn’t have a chance to assist you fully before you decided to cancel. While we don’t force anyone to stay, we believe in our product and are confident that we can resolve most issues with timely support. I apologize if we missed an opportunity to understand your situation better before the cancellation. We’d still be happy to look into the issue and make things right if you're open to it. Please feel free to reach out, and we’ll do our best to help.
Raycollider
I've been really impressed with Mailwish.com so far. It's exceeded my expectations and delivers everything they promise. I truly hope their business model is sustainable so I can continue using their service long-term. Here are two features that would make Mailwish.com even better for me: the ability to manage email accounts for each domain separately and the option to create email aliases. These additions would be fantastic!
Response from MailwishSep 14, 2024
Dear Raycollider, Thank you for taking the time to rate and review Mailwish.com. We're delighted to hear that our service has exceeded your expectations and that you find it valuable. We appreciate your constructive feedback and the feature requests you've provided. The ability to manage email accounts for each domain separately and the option to create email aliases both exists in our Reseller plans: https://mailwish.com/resellers/ If you have any additional thoughts or if there's anything specific we can do to enhance your experience, please let us know. We aim to provide the best possible service, and your satisfaction is our priority. We hope you'll consider updating your rating to reflect your overall experience with Mailwish.com. If there's anything we can assist with or if you have further questions, don't hesitate to reach out. Thank you once again for your support!
Prem S.
These guys fooled us to take the longterm plan and within 3 months it started getting hacked and they were blaming us, initially I though it might be the case, but once they moved to new server it started happening every other month and they start blaming our team members for someone hacking their server saying we're spamming with this email, I've repeated told them we only use this to access or use this email to login to our internal softwares and occasionally send mails to our clients but never spam anyone, now after complaining to them last week, they completely blocked us out of the system and we can't access anything.
Response from MailwishSep 4, 2024
We take such allegations very seriously and categorically deny the claims made in this review. Our team has always provided transparent and secure services, and we have repeatedly addressed the issues mentioned with clear explanations and solutions. The suggestion that we are responsible for security breaches or that we have blocked access without reason is not true. We have records showing that any security issues were caused by misconfigurations or misuse on the client’s side, and we provided guidance to resolve them. As these accusations are both false and damaging, we are now considering taking legal action to protect our reputation and business. We will be contacting Trustpilot to have this defamatory review removed. We request additional information, we would like to take this further.
Alex M.
Never ever use this company, it is a fraud, most of the time the email does not work, either you can't sent emails, or receive emails or can't login. It seems they always experiment on a production server so everyone suffers whoever using this service. Stay away from their lifetime offer and any other offer, it will loose your temper
Response from MailwishAug 9, 2024
Hello We take all feedback seriously and strive to maintain the highest standards of service. However, your review contains significant inaccuracies that need to be addressed: We can not find an account matching your name, Misrepresentation and misuse of our platform harm our community, and we are committed to protecting our users and maintaining a safe, reliable service. If you have any legitimate concerns or need further clarification, please contact our support team directly. Thank you, MailWish Team
Cahrur R.
The service is very bad, I subscribed for 1 year for 2 accounts, only used it for 2 months and it was suspended for no apparent reason. without any compensation/refund. Important data is also not returned. Please be careful when using this service
Response from MailwishJul 20, 2024
Hello We take all feedback seriously and strive to maintain the highest standards of service. However, your review contains significant inaccuracies that need to be addressed: We can not find an account matching your name, Suppose your account was suspended due to the misuse of our services for **spamming activities**. This is a clear violation of our terms of service. We have robust evidence supporting this claim and are prepared to take legal action if necessary. Misrepresentation and misuse of our platform harm our community, and we are committed to protecting our users and maintaining a safe, reliable service. If you have any legitimate concerns or need further clarification, please contact our support team directly. Thank you, MailWish Team
