MagzterReviews of magzter.com

3.4339 reviews
Media & Information
Rockefeller Plaza 1, New York, New York

Magzter

About Magzter

Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.

Magzter (magzter.com) has 339 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: magzter.com
Website: magzter.com
Category: Media & Information
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Magzter reviews

339 approved reviews, newest moderated first

Ian F.
Apr 3, 2022
Taken money two years in a row.
For the second year running these people have taken money from my account. This time it was £38.81p for an online publication that can now only be bought in a shop. Yet again I have to chase them up and then they return £36.58p due to the exchange rate. How can you charge for a publication you are no longer contracted to sell. Stop taking money out my account.
Response from MagzterApr 13, 2022
Dear Ian, Greetings from Magzter, Firstly, we'd like to apologize for any inconvenience caused to you. We have resolved your concern and sent an email to your registered email address. Please reply to our email if you need any further assistance and we will be happy to help you. Regards, Team Magzter
Rajan
Mar 6, 2022
Hello Subscribers or about to think to…
Hello Subscribers or about to think to subscribe Magzter, I would like to tell everyone about Magzter. It looks totally scam to me. I am one of the sufferers. Recently when my renewal was due, Magzter have auto debited my account but have not renewed my subscription. It is going to be over a week now. They do not give any contact detail where you can contact them. !! BEWARE OF THIS SCAMER !!
Response from MagzterMar 7, 2022
Dear Rajan, Greetings from the customer support team at Magzter! Thank you for reaching out to us and we apologize for any inconvenience caused. Please email us at [email protected] with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution. Regards, Team Magzter
Den M.
Mar 3, 2022
Ok now
The comment below is a result of intermittent isp problems, not magzter. Magzter is operating fine now. ------------------ Right now it will not load anything. Was ok then I was busy for two months. Now it does not work for me
Response from MagzterMar 7, 2022
Dear Den Miller, Greetings from the customer support team at Magzter! Thank you for reaching out to us and we apologize for any inconvenience caused. However, on checking our records, we could not find any email from you. Please email us at [email protected] with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution. Regards, Team Magzter
Biju M.
Feb 9, 2022
A bit slow n response.
It seems that the payment did not go through and it did return to a/c . I’ve edited my review based on the same. However ten plus days to confirm that is really not an ideal practice if you ask me. I might try it for one month and see if it works out. Will post review then.
Response from MagzterFeb 11, 2022
Dear Biju Mathew, Thank you for writing to us. We’d like to inform you that we always strive to offer a flawless digital reading experience to our users and customer satisfaction is of paramount importance to us. We checked our records and see that your transaction was declined by the payment gateway and it did not flow through. The charges you see on your card will be reversed in 5 - 7 business days by the Bank as per the standard procedure followed for failed transactions. We apologize for any inconvenience this has caused to you. Kindly purchase the subscription again in order to access the magazines. Please do not hesitate to write back to us if you have any questions.
Angie S.
Jan 7, 2022
MAGSTER is a SCAM!!!!
Magzter is the worst magazine subscription service. They are desperate to get your money. I recently tried a trial subscription that DID NOT come through clearly. Even though it said I was accepted. I clicked again thinking something just didnt work. I immediately got enrolled and then, of course it come through clearly. I contacted customer support through a chat room and then got an email saying sorry for my inconvenience but I. owed the 9.99 even though I explained what happened. SHAM!!! I immediately canceled subscription through Apple. I would then get notices through the month it was about to run out. But, the next month I got billed again!!!! I called Amex and they blocked them but I have been denied the dispute!!! NEVER subscribe to this horrible company with very few decent magazines. Please look at Readly or Apple+
Response from MagzterJan 17, 2022
Hi Angie Scruggs, Thank you for contacting Magzter support. We are sorry for the inconvenience caused to you in this regard. We could see that the free trial was already activated on your account on November 20, 2021. Also, we see that you have already contacted our support team regarding this issue and we have responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
Kasia K.
Dec 10, 2021
They have been charging me a second…
They have been charging me a second year in a row after I cancelled a subscription. You can't trust anything their customer service tells you - once you gave them your card number, they will charge it whenever they please. See if you sue them from outside US. Don't use their services under any circumstances.
Response from MagzterDec 13, 2021
Dear Kasia, Greetings from the customer support team at Magzter! Thank you for reaching out to us and we apologize for any inconvenience caused. However, on checking our records, we could not find any email from you. Please email us at [email protected] with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution. Regards, Team Magzter
LuísV
Nov 9, 2021
Tricky Company
I had a asnnual subscription of a magazine that ceassed their publication. Despite knowing beforehand of this fact, Magzter still charged me for the subscription. Moreover, the same day the charge was made I was unable to access the last number because my subscription hadn't been renewed!! After claiming this to Magtzer and requesting a full refund, they came up with different options: 1 month of Gold or a store credit. I told them I had no interest in other magazines and had to ask Paypal for help in getting the refund
Response from MagzterDec 7, 2021
Dear Cliente, Thank you for bringing your concern to our notice. At present, Magzter GOLD gives you unlimited access to 5,000+ magazines, newspapers and their back issues as well as premium articles which are mobile-friendly. We started off with about 2,000 magazines under our GOLD membership and have increased it to 5,000+ magazines and newspapers. Please be assured that we are continuously working with more publishers to add their magazines and newspapers to our platform. Please email us at [email protected] with the list of titles that you are missing out on so that we can go back to those publishers and try and get them on board as soon as possible. Regards Team Magzter
Pervez I.
Oct 26, 2021
Fantastic app. Read this before subscribing.
Fantastic app.. large collection of excellent magazines included in the Gold subscriptions like National Geographic, How It Works, All About Space, All About History, all the BBC magazines, Match of the Day, major business magazines, Tinkle, Readers Digest, etc, plus most of the major newspapers in India and UK at least. Sure there's a lot of garbage too, but a simple way of finding out whether a magazine is included in Gold or not is to search for your favorite magazines first and look for the Gold icon before subscribing, thus saving yourself the pain of feeling ripped off later. Auto renewal is done for particular bank cards only. I got this warning while renewing, don't recall if i got it while subscribing, but luckily not for my Citi cc.
Response from MagzterNov 24, 2021
Dear Pervez Italia, Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand! We are glad to know that you are satisfied with our Magzter App. We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter. If you need additional assistance or have any questions, please do not hesitate to contact us again.

MagzterReviews of magzter.com

About Magzter

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MagzterReviews of magzter.com

Magzter reviews

Taken money two years in a row.

Hello Subscribers or about to think to…

Ok now

A bit slow n response.

MAGSTER is a SCAM!!!!

They have been charging me a second…

Tricky Company

Fantastic app. Read this before subscribing.

About Magzter

About these reviews

More in Media & Information, New York

Video Caption Corporation

The Savvy Mama

Spoutible

PinionNewswire

Magzter reviews

Taken money two years in a row.

Hello Subscribers or about to think to…

Ok now

A bit slow n response.

MAGSTER is a SCAM!!!!

They have been charging me a second…

Tricky Company

Fantastic app. Read this before subscribing.