Magpul IndustriesReviews of magpul.com

The experience of buying the magazines was generally great, with the exception that I couldn't choose my shipping. Fedex was automatically used. I tend to have no problems with Amazon, UPS, or USPS, but Fedex specifically seems incapable of finding my house, and their predictions about when packages will be delivered are usually wrong. If given the choice, I would have paid more to have literally any other company deliver things. In this case, Fedex awkwardly misdelivered my gun magazines to my neighbor. I was too shy to go ask my neighbor for my magazines because I thought it might scare her. After a few days she dropped them by and asked if "everything was okay." LOL really not great. So the magazines were great but my ask would be that Magpul offer the choice of shippers in the future. I actually might not order with them again simply because I'd rather use a company with whom I can avoid Fedex.

Products are a staple of the industry but the customer service is hit or miss. If you shoot you know they are a name that's hard to not use but they seem to hire some people who just don't know what they are talking about for customer service. I have had some great customer service and I've had downright hurtful customer service from them. buy the products but be advised that if you need any support you may want to double-check everything that's passed on.