magnoliaboutique.comReviews of magnoliaboutique.com

Does not allow returns, only for store credit. I keep buying new things to use my “credit” but everything is very poor quality

I am surprised by some of the reviews. I have been shopping here for several years and like the prices and the quality. I haven't had any issues with returns and many of the clothes have lasted a long time. Some things are big, but you just have to look at the measurements and the pictures to see the fit. Shipping is always fast. I knocked off one star only because they do not post any review that is negative, which I find annoying and dishonest. I find negative reviews really important about clothes because they are often detailed and I can make the best decision for me. I really wish the owner would change this practice.

I shop here a lot and my experience is hit or miss with the quality. I have a few favorites that have become staples for me but I definitely return more than I keep. Definitely overpriced, but no more than any other online boutique that I have found. I have not had a bad return experience yet and have placed over a dozen orders.

I have ordered about 6 different items from here and almost all were terrible quality and WAY too expensive. On top of that, when I tried 3 different times to post negative reviews directly to the items on their website, the reviews were never posted. I even reached out to customer service to ask why they were never posted. All they did was apologize, but still never posted them!! Terribly deceitful way to do business, keeping customers from being able to see bad reviews. The only positive from my whole experience is that after I asked twice, they finally refunded all my money instead of the original store credit they had given me. Will NOT shop there again. Dishonesty is NEVER OKAY

I hate to even give this place a star. I’d give them 0 star if I could. This boutique is absolutely awful. Overpriced for the quality and one of the dresses I bought had a terrible smell that won’t go away even after 3 washes but can’t return it because it was on final sale. The other dresses were terrible quality as well. I wasted so much money wish I read those reviews before I placed my order.

Long story short....Sent a return back within 10 days of receiving my order. I emailed them many months later when I realized there had not been a return credit placed or given on my account. I was told my return did not arrive and I would need to find tracking. I advised Tracie that I could not get tracking as it was mailed from a small rural town. A few weeks later I received an email that my return showed up and that it was; as she wrote, "LATE!!!" and would I like to pay shipping for the items to be returned to me or purchase more products and she would add it to the shipping on that order? I asked her if she happened to look on the packaging of my return and see the date shipped as she would have noticed it was almost a year prior or that maybe the packaging looked worn and old or how her warehouse may have lost it somehow or even the post office it was mailed out of could have lost it and sat on it? I also advised her that things happen with the mail system and to look at each situation individually like I do with my small business. As well as look at my extensive order history that was in good standing. To sum this up, I paid for my shipping label to return, they have kept my clothes that I have paid for in full and asked for me to pay shipping again to have them sent back or place another order to have them added to further shipping. For what it is worth, I guess I was worth losing as a customer. Sad and unworthy customer service as well as being treated as though I was lying and trying to manipulate which in all honesty was the most frustrating part of all of this. I have even reached out the owner, which has not made an effort to respond. My advice is to move on to another reputable company for your clothing purchases.

Cheap clothing made in China and all sales final. Fake store. Never again.

If you are from Canada I would avoid this shop. Just received notification on my package and I have to pay $85 in fees!!!! Absolutely ridiculous. I have shopped from many US boutiques and I never have to pay fees or fees near that price.