Magick PlanetReviews of magick.com

I placed an order on 8/14/24. They immediately took my money from my account. To date, the order status remains "unfulfilled". I have tried emailing and calling them with no response. I am now requesting a cancellation of my order and a refund--not sure if that will happen. Buyer beware.

Order Never Shipped Customer service is unavailable. 4 previous orders with slow shipping but reasonable, going back to 2022. July 17, 2024 put in an order. Aug 16 I received a shipping #. The item was never picked up and the tracking # expired after 14 days. Multiple emails with no response It appears I just got lucky before and received my items!

I would offer no stars if possible. I ordered three items back in April. After several weeks of emailing back and forth with their customer service, I received a 3% refund and a promise that I'd receive my decks as soon as possible. They are always claiming that shipping is delayed because of their 30% sale. This is their constant excuse and always their form letter response every time you email them. Finally, in July, I received 2 of the three decks. When I reach out again to inquire about the third deck I received their form letter response and no follow up. I have been trying to resolve this matter since July with zero response from the company. I wish I had looked up their reviews before I let them steal $30 and 5 months of being lied to. Avoid them at all costs.

I recently wrote a review saying that I never received part of my order, and they claimed it was sent in July, but USPS said they never received it. Well it ended showing up at USPS in August somehow, so I finally got it the end of August. I don't know what happened since customer service was still unreachable and unresponsive.

This company is the worst. I ordered my items in May, and I still have not received my order and it’s September. I’ve called several times no one would pick up. I contacted my bank they are doing an investigation want my mo way back. I wouldn’t recommend anyone to purchase from them. A total disaster

called several times as well emailed them and i got a message saying that the companies email will not accept and will attempt again in 48 hours i ordereed on 8/12 it's now 9/9 and not fulfilled, really pissed need to file on the BBB

We placed an order in April and never received our product. We called several times and finally spoke with someone who said it will be shipped. This was in May. It is now September and we have yet to receive anything. I truly believe this company is a scam. Do not buy from them. When you call the number they changed the name to costumes.com. same company same rip off artist.

MAGICK.COM....This company suck! No response back from customer service or email reply back!! I Order August 8 2024. Order status is unfulfilled still as of today date 09/06/2024. Ridiculous and why is Amazon affiliate with these scums! I was charged from my Amazon account. Amazon needs to research 🙄 who they are affiliate with!! This company sucks! Customer service never responded to my emails! I am out of 133.00 dollar. Amazon willnt help! But my money was link from my Amazon account. Thank 😊 🙏 God for my Credit Card Company they are stepping in as of today to get my refund! Magick.com is a scam! Please people don't get scammed! Amazon SHOULD be held responsible also why are they letting these criminals link payments from Amazon accounts.