MAGIC JOHNReviews of magicjohn.com

Ordered these screen protectors for my phone, my wife's phone and my daughter's phone after seeing ads for them on Instagram. The ad shows a guy taking a hatchet and repeatedly hammering away at the screen protector without even creating a scratch. Funny because within three days of applying the protector to my wife's phone, which also has an expensive protective case, she dropped it once and the protector chipped and cracked in multiple areas. I contacted customer support and they put me through the gamut of sending them pictures and telling them how the phone was dropped and from what height and what type of flooring it hit. Then they said screen protectors crack and they would not cover it under warranty. I fought them on the issue and eventually they gave in and sent out a new set of protectors. Its only been a month now and Ive already had to replace my daughters cracked protector as well. I really can't recommend this product especially for the price they charge. Based on the video ad I saw I thought I was investing in something that was near indestructible but I have bought cheap protectors in the past that have lasted way longer and had a lifetime warranty no questions asked. Don't waste your money. Update to Magic John response to my review above…why is this the typical response to all of your bad reviews? Maybe you should remove all your false advertising ads on Social media platforms and improve your products instead of just replying with a brush off corporate response.

The screen protector for my iPhone 17 Air chipped within 2 days. I tried to contact customer service at support and it just kept taking me back to the magic John website. It would never take me to support.

Jeg købte det panserglas som man havde set over det hele… Der kom revner efter 1 uge uden jeg havde tabt den, og den bliver ekstremt fedtet efter man røre den… 1 stjerne herfra!

Since smart buyers on Ali or Temu get the same product 1-1, possibly with a different applicator that works exactly the same way. The film didn't even survive a fall of 3 cm onto a wooden tabletop – absolute rubbish.

I bought this screen protector and followed all the instructions, but it still had several bubbles that wouldn’t go away. The quality wasn’t what I hoped for. Customer service tried to help, but without the product they couldn’t offer a replacement

Die Schutzfolie von Magic John für das iPhone 16 Pro Max ist bei mir keine 6 Monate alt und wurde fachgerecht montiert. Das Smartphone wurde normal genutzt und nicht fallen gelassen. Das Handy ist mir aus ca. 1–2 cm Höhe leicht aus der Hand gerutscht und auf meine Vape gefallen. Beides lag im Bett – kein harter Untergrund, kein richtiger Sturz. Trotzdem hat die Schutzfolie einen Sprung bekommen. Magic John wirbt damit, dass die Folien besonders widerstandsfähig bzw. nahezu unzerstörbar seien. Bei so einer minimalen Belastung erwarte ich ehrlich gesagt überhaupt keinen Schaden. Für mich passt die tatsächliche Haltbarkeit nicht zu den Werbeversprechen. Angesichts des hohen Preises ist das sehr enttäuschend. Günstigere Schutzfolien haben bei mir in der Vergangenheit deutlich mehr ausgehalten. Ich hoffe, dass sich der Hersteller zu solchen Fällen äußert – aktuell kann ich das Produkt nicht empfehlen.

Comically bad product. Mine didn't install straight, even though it's fairly idiot proof. Then it cracked within a week. Customer support was brutal as I thought maybe I just got a defective one with how poorly it performed.

I ordered the lens protector (iPhone 17 Pro Max) based on the company’s marketing for the Gen 3 magnetic lens cover, where Gen 2 is explicitly presented as an inferior version. Despite this, I was sent a Gen 2 product, without any disclosure. I was not even aware that Gen 2 was still being sold, given how the marketing positions Gen 3 as the current and superior model. After contacting customer support and providing screenshots of the marketing material, they acknowledged the difference but insisted that I pay an additional $15 to receive the Gen 3 product that was originally advertised. After multiple exchanges, they refused to correct this at no cost. In the same order, I also purchased two cables and a screen protector. The screen protector significantly reduces touch sensitivity on the phone, which further adds to my dissatisfaction with the overall quality of the products received. Taken together, this experience shows a lack of transparency and quality control. I do not consider this acceptable customer service. - To clarify, the issue is not about internal product names, pricing tiers, or whether different items exist in your catalogue. The issue is how the product was presented and marketed at the time of purchase, and what a reasonable customer would understand they were buying. Based on the listing and marketing materials shown at checkout, the product appeared to be a newer, magnetic solution. The item that was delivered is a non-magnetic version, which does not correspond to that presentation. Offering a paid “upgrade” to receive the product that was implied by the marketing does not resolve a situation where the original item was not as described. In such cases, consumer rights are normally addressed through a refund, not an upsell. I am not requesting a free upgrade or additional products. I am simply seeking a refund for the lens protector that was misleadingly presented, while keeping the rest of the order unchanged. This review reflects my experience to date.