MAGIC JOHNReviews of magicjohn.com

Response from MAGIC JOHNApr 28, 2026

Hello, Sir or Madam, We highly value your shopping experience and sincerely apologize for your unsatisfactory experience with our screen protector. We take your feedback seriously, and we are ready to properly resolve this issue for you. Could you please contact our official support email: [email protected]? Our team will offer you a proper solution as soon as possible. Best regards, Magic John Customer Service Team

Response from MAGIC JOHNApr 22, 2026

Dear Harvey, Thank you for your message. We noticed in your note that you mentioned “there’s not a crack from top left to middle right,” which suggests there may be no actual damage. To avoid any misunderstanding, could you please kindly confirm whether this message was sent in error, or if there is indeed an issue with your screen protector after receiving it? If there is any problem, was the protector already damaged upon arrival, or did it occur after installation? To help us resolve this for you as quickly as possible, you are also very welcome to contact our support team directly at: [email protected] We’ll be happy to assist you further once we have the correct details. Looking forward to your clarification. Best regards, Magic John Customer Service Team

Response from MAGIC JOHNApr 20, 2026

Dear Sam, We are very sorry to hear about your negative experience with the charger. Please kindly note that our after-sales policy has recently been updated and now includes a 180-day warranty, which is significantly longer than before. We sincerely apologize for any confusion or inconvenience caused regarding the previous warranty period. We would like to assist you further, however, we are unable to locate your order or contact details in our system. Could you please reach out to us directly via [email protected] with your order information? Once we receive your message, we will prioritize your case and provide a suitable solution as quickly as possible. We truly appreciate your understanding and hope to resolve this for you. Best regards, Aly Magic John Customer Support Team

Response from MAGIC JOHNApr 20, 2026

Dear Mark, We are very sorry for the delay in response and for the frustration this has caused. Could you please kindly reach out to us again directly at [email protected] with your order details? In some cases, we are unable to locate customer requests if the order information is missing or if the message is not properly linked in our system. Please rest assured that we normally respond within 24 hours, and it is possible your previous message was not successfully received or assigned to our support queue. Once we receive your email, we will prioritize your case and assist you as quickly as possible. Thank you for your understanding, and we sincerely apologize again for the inconvenience. Best regards, Aly Magic John Customer Support Team

Response from MAGIC JOHNApr 16, 2026

Hi there, Thank you for your feedback, and I’m really sorry to hear about what happened with your screen protector. That definitely shouldn’t happen after just one day of use. We’ve already reached out to you via email so we can sort this out for you properly. Could you please keep an eye on your inbox (and spam folder, just in case)? Our support team is ready to help and will make sure this gets resolved for you as quickly as possible. Thanks again for bringing this to our attention — we’ll take care of it. Best regards, Magic John Support Team

Response from MAGIC JOHNApr 15, 2026

Hello Mario, We are truly sorry for your unpleasant experience with our phone mounts. Could you please provide your order number or contact us directly via email at [email protected]? We will definitely provide you with a satisfactory solution. Best regards, Magic John Customer Service Team

Response from MAGIC JOHNApr 15, 2026

Es tut uns sehr leid für diese schlechte Erfahrung mit unserem Produkt. Könnten Sie uns bitte Ihre Bestellnummer mitteilen oder uns direkt per E-Mail kontaktieren unter: [email protected] Wir werden uns umgehend um Ihr Anliegen kümmern und Ihnen auf jeden Fall eine zufriedenstellende Lösung anbieten.

Response from MAGIC JOHNApr 7, 2026

Vielen Dank für Ihr Feedback. Wir nehmen Ihre Situation sehr ernst. Bitte kontaktieren Sie uns unter der E-Mail-Adresse [email protected], damit wir das Problem umgehend für Sie lösen können.