James K.
I would just like to share that the…
I would just like to share that the people at Magic John are absolutely wonderful in their customer service and product. I simply wanted to tell them how great their product was when I was ordering another cord because my cat had chewed through the other one and they just simply asked for pictures of it and they said hey thanks for reaching out and letting us know we're going to replace that for you it's my job to keep my cats from eating it though LOL. I told them I was not expecting them to replace it it wasn't their problem but they're going to bring it to their support team on how to make it even better than it already is. thanks magic John
Response from MAGIC JOHNMay 17, 2026
Hi there, Wow, your sweet words truly made our day! 😊 We’re so glad you love our products and satisfied with our service. It’s totally our pleasure to help replace the cable chewed by your cute cat. We really appreciate your sincere recognition, and we will definitely take your feedback to keep improving our items to be more durable and practical. Hope your lovely little cutie behaves better next time~ Wish you a nice day! Best regards, Magic John Team




