Hritik R.
Customer Support Was Great
The multi-function charger that I had purchased started to not work with charging my iPhone. I sent customer service an email and they directed me to send a video. After that, they said since I was still within the 180-day warranty period, they would ship a replacement free of charge. Aly and Sunny from customer support were very professional, helpful, and provided timely responses during this process.
Response from MAGIC JOHNMay 26, 2026
Hi Hritik, Thank you so much for your wonderful feedback! We’re delighted to hear that Aly and Sunny were able to assist you promptly and that your issue was resolved under our 180-day warranty. Your satisfaction means a lot to us, and we truly appreciate your support and trust in our products. If you ever need anything in the future, please don’t hesitate to reach out—we’re always here to help. Best regards, Magic John Customer Service Team




