MAGIC JOHN Reviews | Read Customer Reviews of magicjohn.com

MAGIC JOHN Reviews | Read Customer Reviews of magicjohn.com

MAGIC JOHN reviews

Showing 172 reviews with 1 star · Clear filters

Ratko D.
Jun 23, 2026
Ich habe die Montage auf mein Samsung…
Ich habe die Montage auf mein Samsung s24ultra nicht hinbekommen . Die Montageanleitung entsprichtnicht schlüssig. Jetzt wandert der Mist in den Müll. Und Morgen hole ich mir ein normales Schutzglas das auch zu montieren ist.
Response from MAGIC JOHNJun 23, 2026
Vielen Dank für Ihre Kontaktaufnahme. Wir nehmen jedes Anliegen unserer Kunden sehr ernst und möchten dieses Problem schnellstmöglich lösen. Um Ihnen besser helfen zu können, bitten wir Sie, uns Ihre Bestellnummer mitzuteilen. Sobald wir diese erhalten haben, werden wir die Details sorgfältig prüfen und gemeinsam mit Ihnen die beste Lösung finden. Wir freuen uns auf Ihre Antwort und werden unser Bestes tun, um die Angelegenheit umgehend zu klären.
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Kevin O.
Jun 14, 2026
Biggest lie and scam
Biggest lie and scam. Your marketing videos are genious, your products pure trash! Received two screen savers and they fell down once from about 20cm and immediately broke! Absolutely not worth the money and also a big lie compared to your videos! DON’T BUY - I am sick & tired from these marketing videos full of lies!
Response from MAGIC JOHNJun 15, 2026
We take your feedback very seriously and sincerely apologize for your unsatisfactory experience. Our team has contacted you via official email to follow up on your order and resolve the issue properly. Please check your inbox, and we will get back to you soon.
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Consumer
Jun 13, 2026
Got Temu junk when I ordered the fan
Got Temu junk when I ordered the fan, box didn’t say magic john, fan didn’t have the logo. Let’s see if they refund as I am in the 14 day wiederuff zeit 🫩
Response from MAGIC JOHNJun 14, 2026
Hi there, We have checked your order and would like to clarify that the product you received is an original MAGIC JOHN item. Please rest assured that we do not sell low-quality or counterfeit products. We have also contacted you via email to assist you further. Our goal is always to ensure you are satisfied with your purchase, and we are happy to help resolve any concerns you may have. Please feel free to reply to our email so we can support you further. Best regards, MAGIC JOHN Customer Service Team
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Andrew J.
Jun 6, 2026
Ordered 2 of the bigger “cooling fans”…
Ordered 2 of the bigger “cooling fans” not the mini. Very disappointed that it shipped china like any of the temu fans. I ordered one of the “fake” clones and it’s exactly the same if not superior and was far cheaper. The cooling function doesn’t do what I hoped but works some though, nothing as advertised. The fans aren’t even marked magic john just generic crap. Also battery life? Lucky if you get an hr. Magic John does a decent screen protector but the fans aren’t 💩.
Response from MAGIC JOHNJun 8, 2026
Hi there, thank you for taking the time to share your feedback — we’re really sorry to hear that the cooling fans didn’t meet your expectations. We checked on our side, but we weren’t able to locate your order details based on the information provided. To help us look into this properly and assist you further, could you please share your order number or the email used at checkout? We’ve also tried searching through similar email records linked to your name, so please double-check if any of your inbox addresses match the purchase confirmation. Once we can locate your order, we’ll be able to review what happened and find the best possible solution for you. Thank you again for your feedback — we appreciate you bringing this to our attention.
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Nax C.
Jun 4, 2026
Completely a scam product and didn't process the refund
Completely a scam product. I bought the manic john screen protector twice. First was 10 seconds experience- while I was aligning the screen it suddenly cracked at the middle. 2nd experience is 10 days after receiving the item. My key dropped on the screen immediately the chip and the hairline cracks was visibly appeared on the screen on the spot. The seller promised me it won’t happen again and told me to cancel the refund hence I gave it a try again. Eventually same result happened again. They promised me that I don’t have to pay for the second deal since I already cancel the refund, but because of preventing my iPhone screen being scratched, I requested to send the magic john screen asap and paid them first and then they pay me back later. As of to date the refund wasn’t paid to me yet. The seller is in TikTok under account named VIOLIN DIGITAL1126. Do not trust them.this is my worst experience I even encountered since TikTok first started this platform. I wish TikTok can do something to protect consumers like me from being caught up by this scammers.
Response from MAGIC JOHNJun 4, 2026
We are very sorry to hear your unpleasant shopping experience. Unfortunately, we cannot locate your order information at present. To look into your issue and follow up on your refund request efficiently, please kindly get in touch with our official mailbox: [email protected] and provide your relevant order number or purchase details. We will check your case promptly once receiving your email.
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Samir
May 28, 2026
Incroyable le vendeur se trompe…
Incroyable le vendeur se trompe d'adresse sur ma commande et n'assume pas , Refus formelle d’en renvoyé un autre je déconseille fuyez
Response from MAGIC JOHNMay 31, 2026
We’re very sorry to hear about your experience. After carefully checking our system, we are unable to locate your order based on the information provided in your review. To help us investigate and resolve this matter properly, could you please kindly contact our official customer support team directly with your order details? （email: [email protected]） Please rest assured that once we receive your information, we will fully review the case and make sure it is properly resolved for you as quickly as possible.
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Aaron S.
May 8, 2026
I received it in 48 hours but the…
I received it in 48 hours but the installation case is smaller than my iPhone. The screen protector is smaller than my screen and I can’t hear phone calls anymore. I can talk but I can barely hear the person on the phone. I feel like they sent me the wrong size. No customer service even though they said they have customer service on the video and website.
Response from MAGIC JOHNMay 10, 2026
Dear Aaron, Thank you for your feedback, and we are truly sorry to hear about the issues you experienced with the product and installation. We take this very seriously and would like to help resolve it for you as quickly as possible. Could you please provide your order number so our support team can check your case in detail? You can also contact us directly at: [email protected] We will make sure a member of our customer service team assists you as soon as possible. We sincerely apologize for the inconvenience caused and appreciate your patience. Best regards, Magic John Support Team
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Victor
Apr 27, 2026
Logistics nightmare – Package "destroyed" after a month of waiting
I placed an order over a month ago, and after waiting weeks without any tracking updates, I was finally told that my package was 'returned and destroyed' by logistics. While they offered a refund, the total lack of communication and the ridiculous excuse for a failed delivery is unacceptable. If you need your screen protector urgently, look elsewhere. Very disappointed with the service.
Response from MAGIC JOHNApr 28, 2026
Hello Victor, We are truly sorry for the terrible logistics experience and the long waiting time that caused you such great disappointment. We sincerely admit our mistakes in insufficient communication and poor order progress management. We take your feedback very seriously and will fully optimize our logistics follow-up process, improve timely information updates, and customer expectation management to prevent similar issues from happening again. We truly hope to have another chance to serve you and regain your trust in our brand. Best regards, Magic John Customer Service Team
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