MAGIC JOHN Reviews | Read Customer Reviews of magicjohn.com

MAGIC JOHN Reviews | Read Customer Reviews of magicjohn.com

MAGIC JOHN reviews

Showing 172 reviews with 1 star · Clear filters

David S.
Aug 14, 2026
Misleading advertising
Misleading advertising, premium price for nothing new. The company is misrepresenting its actual products. The items displayed and promoted (screen Covers) in no way represent the features of the received product. This is a FRAUD and anyone involved should be ashamed.
Response from MAGIC JOHNAug 15, 2026
We’re truly sorry to hear that you’re disappointed with your experience. We take concerns regarding our products and advertising very seriously, and we absolutely want to understand what went wrong. We have already contacted you by email so we can learn more about the issue and work with you directly on a suitable solution. We will take responsibility for genuine product issues and do our best to make this right. We hope to have the opportunity to resolve your concerns and provide you with a better experience. Thank you for giving us the chance to address this.
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Pedro P.
Aug 14, 2026
so bad
so bad, nothing works. all garbage.
Response from MAGIC JOHNAug 15, 2026
Dear Pedro, We are truly sorry to hear you had such a negative experience with our charging cables and magnetic car mount, and we sincerely apologize for the frustration this has caused you. We have been in direct email contact with you regarding these concerns. Although your orders have passed our standard warranty period, we have offered free replacement cables and a complimentary apology gift via email to try to resolve this matter for you. We would greatly appreciate the chance to make this right. Please check your email inbox for our message and reply to us directly so we can move forward with the solution. Best regards, Magic John Customer Support Team
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Diego P.
Aug 12, 2026
It's one of the worst cables I got
It's one of the worst cables I got, the charging speed it's really slow, even from the start. Don't waste your money in this Chinese product
Response from MAGIC JOHNAug 12, 2026
Hi, we’re sorry to hear about your experience. Please rest assured that we take product quality issues seriously and will always take responsibility for genuine quality concerns. We have already contacted you via email to better understand the issue and help resolve it. Please kindly check your inbox and reply to us when convenient. We’ll do our best to assist you.
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Edward H.
Aug 6, 2026
In my experience with Magic John screen protector
In my experience, the Magic John screen protector has not met my expectations. Despite dropping my phone from approximately three feet, the screen cracked in multiple areas. This contradicts the claims made in YouTube advertisements, which depict the product being subjected to abuse.
Response from MAGIC JOHNAug 7, 2026
Dear Edward, We are sorry to hear about your experience with our screen protector. Please rest assured that we always take responsibility for product-related issues and are committed to providing proper support for our customers. We have already contacted you via email regarding your concern and would appreciate it if you could check your inbox (including your spam/junk folder) and reply to us when convenient. We hope to have the opportunity to resolve this matter and provide you with a satisfactory solution. Thank you for your understanding. Best regards, Aly Magic John Customer Support Team
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Schey B.
Aug 2, 2026
Poor quality
I am extremely disappointed with my experience. My original order was lost during delivery, and despite the circumstances, I had to wait nearly a month before Magic John replaced the items. After finally receiving my replacement, I installed the screen protector, and within about a week my phone was accidentally dropped from approximately three feet onto the ground. The screen protector cracked immediately. Considering the extensive marketing and claims about how durable these screen protectors are, I expected significantly better performance. Unfortunately, my experience did not match the advertised quality, and I feel the product failed to provide the level of protection that was promised.
Response from MAGIC JOHNAug 4, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your disappointment. We have already reached out to you via email and would appreciate the opportunity to assist you further. Please kindly check your inbox and reply to our message so we can look into the issue and work toward a proper solution for you. Thank you for giving us the chance to help.
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Tanya C.
Jul 27, 2026
Not to happy with company I order from…
Not to happy with company I order from and I would like to know when is my order coming in still haven’t received it
Response from MAGIC JOHNJul 28, 2026
Hi Tanya, we’re sorry for the inconvenience and understand your frustration. After checking your order, we found that the original delivery failed because the carrier was unable to deliver the package due to an unknown recipient/address issue. Once we received your updated address, our team immediately arranged a replacement shipment, and it has already been dispatched. We appreciate your patience and understanding. We hope the replacement arrives smoothly, and please feel free to contact us if you need any further assistance.
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Brooke R.
Jul 2, 2026
This case was not an easy apply and…
This case was not an easy apply and there are still bubbles all over my screen and as I am typing now the screen protector is coming off my phone. Not only is coming off my phone but it went on my phone only half way so I had to re apply it myself.
Response from MAGIC JOHNJul 4, 2026
We're truly sorry to hear about your experience and sincerely apologize for the inconvenience. We take your feedback very seriously and would like the opportunity to make this right. Unfortunately, because your review does not include an order number or contact information, we're unable to reach out to you directly. Could you please contact us at [email protected] and provide your order number? Our support team will investigate the issue and work with you to find a satisfactory solution as quickly as possible. We appreciate your feedback and look forward to assisting you.
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Jonas D.
Jun 29, 2026
Schlechtes Prudukt, schlechter Service
Auf Tiktok die neuste Generation der Schutzfolie bestellt, nach wenigen Tagen nach dem ersten Sturz sofort gerissen. Kundensupport kontaktiert und eine Erstattung oder Ersatz wurde nach 16 Tagen warten abgelehnt. Meine Folie von einem anderen Hersteller hat über zwei jahre, trotz mehrfachen Stürzen gehalten. Schlechtes Produkt und schlechter Service
Response from MAGIC JOHNJul 1, 2026
Es tut uns leid zu hören, dass Sie mit Ihrem Einkauf unzufrieden sind. Wir haben Ihren Fall anhand Ihrer Bestelldaten geprüft. Ihre Bestellung stammt aus April, und der Erstattungsfall wurde über die Plattform bearbeitet. Die Plattform hat nach Prüfung zu unseren Gunsten entschieden. Zudem konnten wir in unserem Kundenservice keine direkte Kontaktaufnahme von Ihnen finden. Dennoch möchten wir Ihnen gerne weiterhelfen. Wir werden Sie proaktiv kontaktieren, um den Sachverhalt erneut zu prüfen und gemeinsam eine zufriedenstellende Lösung zu finden. Vielen Dank für Ihr Feedback.
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