Magazines.comReviews of magazines.com

I subscribed to Real Simple last year 2024. When I got an email saying they were going to renew this year 2025 I tried to cancel online but couldn’t. Called and cancelled on May22. On July 4th they charged my credit card. I emailed customer service and they sent me a refund check in the mail and said they cancelled the auto renewal. Today I got an email again saying it was going to renew and charge my account on the 31st of August if I didn’t cancel. I emailed them today August 14th and received a email back saying they are going to refund money that I haven’t paid yet and stopped auto renewal. I think I am going to have to get a new credit card number just to get this to stop.

They make it impossible to cancel a subscription. Scam!

i ordered Tv guide mag was told it would take 4 to 6 weeks. After that I was told it would take 12 weeks. It never came. I wrote to customer service a few times and now they tell me to call TV guide about missed issue. It's not a missed issue. its the subscription that never started. Save your money, avoid this site.

The "customer service" at Magazines.com seems deliberately designed to prevent subscribers from ever cancelling a subscription or an auto-renewal. Having received an email from this company reminding me about an upcoming autorenewal that I believe I cancelled years ago, I attempted to cancel it using the link they sent. My email was not recognized?! They emailed ME. So I called their 1800 customer service number. Hahaha haha. No live person, just a monitone,repetitive IVR that is zero help. When you subscribe to a magazine online, often it's through this company, but it's not immediately apparent. I will be more attentive in future; if I see I'm going through Magazines.com, lI will not subscribe. They provide a truly terrible customer experience.

WORST CUSTOMER SERVICE (E-V-E-R)!!! PERSON I GOT ON PHONE WAS IN ANOTHER COUNTRY! WAS IN A REALLY B-I-G! HURRY TO GET ME OFF! THE PHONE & SAID BYE? QUITE A FEW TIMES MID SENTENCE WHILE I WAS T-R-Y-I-N-G??? TO LET HER KNOW? ABOUT MY DISSATISFACTION WITH THEIR SERVICE! I WON'T START GETTING MY MAGAZINES UNTIL JULY? I WILL NEVER! EVER! ORDER FROM THIS COMPANY AGAIN!!!

I ordered a magazine (Blade) on 12/29/24 and as of 5/14/25 I have not received 1 copy. I e-mailed, messaged them on Facebook and called them numerous times and they never responded to me.

I cancelled a magazine and they never reimbursed me..when i called them they said I wasnt owed the money. Then they thought I was talking about another magazine I had ordered and paid for a month before, they stopped that magazine and sent me the money I had paid for that one. So I was left without either magazine. I have dealt with them before and they are the worst. I will never ever deal with this terrible company again.

Charged my credit card 48 bucks for Southern Living subscription which I never ordered. Don't know how they got my card number. I haven't ordered a magazine subscription in years from anybody. Cancelled my credit card to avoid further problems. Charge was reversed by credit card provider. I know the mag. business is dying but resorting to fraud is unacceptable.