Magazines.comReviews of magazines.com

I went looking for an LGBTQ+ focused magazine and thought I would find at least one if not many titles.... not a single offering for a subscription. Just a single token issue from Entertainment Weekly dated 2017. It is currently 2026. How disappointing.

I ordered 5 magazines during a promotional for 1 year on January 26, 2026 costing $37.00. I have received 2 sets of magazines. It is only 6 months since my order and I keep getting emails for automatic renewals with each magazine at their regular price of $37. roughly. Customer Service is totally living in another reality. They keep telling me that my subscription is complete. They are totally unhelpful to the point of being rude. They couldn't or wouldn't even listen to my attempt at an explanation of the situation. They just kept repeating "...blah, blah, blah, renewal". I just cancelled all orders totally. Most miserable experience with customer service and their service of delivering magazines. I do not recommend this company at all regardless how inexpensive their subscription offers are. It's a sham.

I feel this is a scam site. They charged me. Sent me no receipt but did welcome me. Then I went into my account to access customer service they claimed my account didn't exist. Now I'm in a charge dispute with them. I would advise that no one do business with this company.

I highly suggest that nobody ever subscribe to any magazine through magazines.com because you will never be able to get in contact with customer support to cancel, to get account access, or for any other issue. The number provided to call (800-624-2946) only initiates automated text messages for support and never puts you in contact with a live person, ever. This company acts absolutely fraudulent.

ZERO!!!!!!!!! Customer support and a horrible website. I got a magazine subscription as a gift for a friend. They didn’t receive it and I have no order history or activate subscriptions under my account on their website. I’ve emailed call and texted with them multiple times but you can only communicate with an automated system no real person. The automated system keeps saying it can’t find my account. The only thing left I can do now is filed the purchase as fraud and see if my bank will refund me my money. DO NOT USE THIS WEBSITE!!!!!!

After my credit card was hacked, it was re-issued with a different number. Magazines.com somehow acquired the new number without contacting me. I did not realize they were autorenewing a subscription to RealSimple magazine, much less with the new credit card number. They appear to operate out of Iowa, but that seems to be a shell operation. All interactions from the website are "AI" and an utterly useless waste of time. The only way to reach a human being was to call the number from the credit card transaction. The call center for that clearly is off-shored. Even with human interaction, I was charged for a future issue not yet received and refunded only the remainder of the subscription. Magazines.com is ruining the reputations of otherwise possibly legitimate magazines.

I had ordered 2 subscriptions for a friend. They were fine until my friend moved. Magazines.com kept renewing the subscription even though they were undeliverable. When I contacted them, the subscriptions were cancelled, but no refund or credit was issued. I inquired about this, but did not get a response. Auto renewal has gotten to be a scam and a moneymaker for this company.

Update- 3/28/26:after posting here, I finally received an email response that the magazine would be arriving and that processing sometimes takes a while-a week or so after receiving that email, a first issue of my subscription finally arrived. *** Would give a zero if I could! No issues of my subscription have arrived and even though I’ve sent multiple requests for subscription fulfillment or refund of subscription price, I’ve heard nothing! Canceling my credit card info, but am concerned it will continue to be charged. Do NOT subscribe with them! They are not responsive and as far as my experience has been, they operate like a scam.