Mitsu C.
I Couldn’t Promote Without Real Results. Medical Products Deserve Patience and Responsibility
I partnered with Madison Meds as an influencer and initially felt it was a positive collaboration. I used the product consistently for three months and followed the recommended process. At the same time, I was consulting my PCP, who advised that results of this nature often take closer to six months to become noticeable, especially in cases like mine. From the beginning, I was very clear that I would only create and post content if I personally experienced genuine results. I take my responsibility to my audience seriously and do not promote products unless I can authentically stand behind them. During this period in January,I also went through a severe kidney stone episode that left me in significant pain for nearly a month. It was a difficult time physically. While I understand that brands operate within campaign timelines, I personally felt that there was limited empathy or flexibility shown given the circumstances. I was still being encouraged to post despite both the medical situation and the fact that I had not yet seen meaningful results. For health-related products, patience and authenticity are essential. If results typically take longer, extending collaborations to align with realistic timelines would allow creators to share more honest and credible experiences.Because this involved a medical-related product, I was especially cautious. As someone with a legal background, I am very mindful of liability and the importance of ensuring that any claims I make are accurate and based on personal experience. I am not saying the brand is bad. This is simply my personal experience. I believe long-term trust is built when transparency, timing, and empathy are aligned.
Response from Madison MedsFeb 24, 2026
Thank you for taking the time to share your experience. We appreciate the opportunity we had to collaborate and value open feedback. For clarity, a month ago, you initially left a positive review reflecting that the collaboration felt like a good fit. After the partnership was terminated, that review was later amended to reflect a negative experience. We respect your right to update your feedback, but we believe it is important for readers to understand the full timeline. Here was your initial review: I've been really happy with Madison Meds and my experience using tirzepatide. Everything was easy from the start, and I never felt confused or left waiting for answers. They were responsive, clear, and didn't make the process feel complicated or intimidating. Shipping was quick, packaging was discre... See more January 23, 2026 As a medical telehealth company, we operate under strict compliance and advertising standards. The partnership was terminated after you published content describing the medication as “easy weight loss.” That specific phrase directly conflicts with our brand messaging and medical compliance guidelines. We do not promote quick fixes, effortless results, or guaranteed outcomes. Our position has always been that GLP-1 medications are tools that support sustainable lifestyle change, and individual results vary. Because we are in the healthcare space, we must hold firm boundaries around messaging to ensure accuracy, regulatory compliance, and patient trust. When content goes against those standards, we are required to take corrective action. That decision was based solely on brand integrity and compliance, not on your health situation or the pace of your personal results. We are sorry you experienced a kidney stone episode and hope you are feeling much better. Health challenges are never easy. We remain committed to responsible communication, transparency, and patient safety, and we wish you the best moving forward.