madhornets.comReviews of madhornets.com

Unfortunately my order did not go as planned. My order # 266043 was placed on December 28th for a new stater for my 2007 virago. I was then contacted by the team telling me that they did not have the part in their local warehouse and that I was expected to pay a 40$ surcharge to ship from another mad hornets warehouse if I wanted my order completed in the time that was given to me. I feel they had the obligation to fulfill my order regardless of which warehouse they had my purchased part at, so I declined paying the surcharge. Thankfully they gave me a full refund and I will now be purchasing from a trusted website with certified shipping times and online inventory that reflects their in-person inventory. Upsetting situation. Just glad it was promptly taken care of. Sad to say I will not be using mad hornets ever again.

Quick shipping and replied to my email within 24hrs

PLEASE EMAIL ME BACK ABOUT MY REFUND OR I AM DISPUTING IT WITH MY BANK, THANKS

Great price,Easy ordering and quick delivery!!

I placed this order on 12/25. I received an automated reply saying my order was waiting on parts to arrive. My grandson then called me back and asked if I’d placed the order and if I hadn’t don’t, he did more research on your company and found numerous bad reviews even some suggestion that you were scammers. I then sent you an email and called and have had no response!

I had problems with the lifters they had a hole in which they are not MDS and lost oil pressure and they did not charge, I had to disarm the top again and replace them again (packs and lifters) the rest is compatible with my Jeep Grand Cherokee 2013 Overland engine

Mad hornets send me the wrong part. My mechanic confirmed the part they claimed that fits my car its not. Even though I showed them pictures supporting my claim, their still in denial. They insisted their technician verified fitment refusing to take the return and suggesting to take the lost. I paid $149 for the part.

Horrible! Shipping is slow with no faster paid option. Customer service is horrendous, they drag you around asking nonsense questions instead of just providing support for questions or return. Return policy is a nightmare! I’d be fine with paying return shipping, but 30% restocking fees for a part that’s never been used is robbery. “Kayla” has very little to no social skill when it comes to customer service and seems to just offer anything BUT what you’re asking for……. Can’t even call the part “aftermarket” because it doesn’t work at all. Lexus IS300 APPS sensor “throttle control sensor” was faulty straight from the box. My car wouldn’t and couldn’t function to drive a mile with this part installed. It took finding a 25 year old part from marketplace to fix my car, over a brand new fake part that is just meant to be a scam. DO NOT BUY FROM THIS COMPANY!!!!!