Made In CookwareReviews of madeincookware.com

One month of use and maybe the 4th time for that pan, the non stick scorched and peeled on medium high heat. Contacted CS for warranty but was told that because I purchased and then stored my product prior to use, my 10in non stick pan was out of the 1 year warranty - not sure what the lifetime warranty applies to - offered 20% discount on future purchase. Also was condescendly told that all non stick breaks down over time. Using it for target practice and BTW love my Hexclad and my 25 YO All Clad.

Nonstick started pealing in a month on pots. About a year all pots are pelelig off. I notified the company. They did nothing. I told them I would purchase their stainless steel with credit for the nonstick. They would not do it. 500 set of cookware that is awful. Stay away unless they can get more. Customer friendly. You have to be able to back your product at that price. I tried to add pics.

I was so excited for the carbon steel pans and I could not be more disappointed. Dear Made In, please do not insinuate yet again that I am not seasoning my pans correctly. I have seasoned these pans per your exact instructions several times. I do not leave them in water. I am very careful with them. They just rust, no matter what I do, they rust. I am currently boiling them again in vinegar water so I can once again season them. Do yourself a favor, I love cooking in cast iron, I have cast iron pans that are decades old and I have a few very inexpensive newer cast iron pans which are much lighter and season much easier. Don't waste your money like I did.

My husband purchased a 12" preseasoned blue carbon steel frying pan for my birthday. As this pan was preseasoned, instructions say you can use it straight out of the box. Instructions also recommended frying the first few times with oil or oily foods. We fried okra with lots of butter. Pan was an absolute nightmare to clean. My daughter and I scrubbed for 45 minutes with oil and salt (the recommended cleaning process) to get it clean and still had areas where we couldn't budge the black off. It also states in the instructions not to cook with wine, tomato products or lemon juice as this will remove the seasoning. WHAT???? Who wants to spend over $100 for a pan that has those kind of restrictions and then won't clean up to boot? Back to my cast iron. This cookware is a BAD DREAM.

After using a brand new Made In nonstick frying pan 5 times to make eggs with a silicone spatula and hand washing and air drying in a drying rack on the counter, I noticed deep scratch marks in the nonstick coating. I paid over $100 for an 8” frying pan and it performed like a $10 walmart pan. Complete junk! I got a full refund from Made In but I will never buy a nonstick pan again. Only stainless steel in this house. Im not into feeding my kids non-stick pan coating.

Made In cookware’s “free shipping” is misleading. They claim free shipping for orders over $49 and when you place your order it still says free, even when clicking through again, but if you live in Alaska, Hawai or US territories, they tack on a hefty shipping fee at the very end. If you’re not paying close attention, you will miss it. Most companies indicate these exceptions from the very beginning; Made In does not, and when you complain they just double down - not good customer service at all. Seems like they are a bit arrogant as a company.

My husband & I purchased a large Made In skillet approximately 1 year ago. The skillet was great around 3 months after that you couldn’t even use it to scramble eggs. The eggs would stick to every side of the skillet. Very hard to clean. This is cooking on Medium the whole time. I wouldn’t purchase another item that is called Made In. The skillet was pretty expensive to not be able to simply fry any thing.

I wish I'd seen these reviews before buying. I got the three piece non-stick set. The largest size would be totally impractical in the UK if I wasn't in the fortunate position of having a Rangemaster with a wok burner, but that's not their problem. Just FYI my fellow UK buyers, their sizes are made to suit huge American style ovens with loads of space between the rings, so if you have a standard size hob, pay attention to whether these pans will fit your use! However, the middle pan, the 10 inch, came scratched already, with one scratch down to the bare metal, just taking it out of their packaging or occurred in shipping. Their answer to my customer case was basically that the pan was bound to scratch anyway no matter how careful I was in looking after it, and in their opinion the scratching was superficial and thus in essence it was actually no big deal, but since they were generous they'd either give me a 20% discount off the one pan, or if I insisted they'd replace it. I emailed back saying this answer was disapointing. The whole tone of the email implied that perhaps I'd caused this as they pointed me to their care guide information when I'd made it clear the pan was scratched out of the box - I emailed them the same day their tracking would indicate the shipment arrived - basically as soon as I'd finished work for the day and had time to unpack and hand wash them ready for use. On letting them know I found this answer disappointing, the CS agent did email me back saying she was sorry for this but that it's hard to gauge damage from pictures so they basically send a copy paste answer to everyone who reports shipping marks and scratches. It also implied that their CS is VERY busy, which is also worrying as how many orders do they send out that have issues? Sounds like many. It felt like they basically send seconds as new and hope the receiver either doesn't complain, or accepts the 20% discount to be happy with a seconds quality pan. Their CEO went on a Reddit thread and talked a good game several years ago but it seems that nothing in their business has moved on since those big words several years ago - shame. They're going to ship me a new one in 12-20 days even though I paid for express shipping for my order and I honestly will never buy from them again. I'm in need of new pots but I'm going to look into all clad. Maybe if you're American and sending these back is easy if they're horrible they'd be worth a punt but when it's going to be a total nightmare to wash your hands of them because you're international, I'd stay away.