Daniel Laguaite J.
I exchanged my pan for a smaller one
I exchanged my pan for a smaller one. Easy process and MJ made it so simple.
Made In is delivering premium 5-ply, stainless steel cookware direct to your door for a fraction of the competition. No longer is good cookware unaffordab
Made In Cookware (madeincookware.com) has 222 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Daniel Laguaite J.
I exchanged my pan for a smaller one. Easy process and MJ made it so simple.
James S.
The Made In brand provides premium cookware and exceptional pre / post sale customer service. 10/10 recommend to friends and family. Complete set of pots/pan ; complete table top set ; carbon fiber pocket knife
aoaman
I don't normally write reviews, but my experience with Made In's quality and customer service has been phenomenal. I started my mini set by ordering a 12-inch fry pan with an engraving, and it took about 2-ish weeks to get to me (probably would have been faster without the engraving). When it came, I noticed it was the wrong engraving, and I was kinda sad because I was excited to start using my new pan. I emailed customer service because it was past their call service hours and got a response in MINUTES!!!! (Literally) I was shocked because I saw reviews saying their customer support was bad. They said that they shipped the one with the proper engraving (FREE OF CHARGE) and it'll be there in 1-5 business days, which it was, and my Shop app gave me a notification confirming that. But the real surprise was that they said that I could keep the one that I had or donate it somewhere!! So now I have 2 12-inch fry pans, a 3 qt saucier, and a stock pot. All of which have done amazing jobs of cooking whatever I throw at them. I'm new to stainless steel cooking, and I've been having so much fun with Made in's cookware, and I'm now eyeing that 5 qt saucier (I know I know, I probably should have gotten a set). Safe to say, I will probably be loyal to this brand for a long time.
Veronica de J.
Wonderful customer service. Provided a price match after missing out on a sale with such ease for everyone
Shaun C.
Best cookware on the market. Every piece is incredibly well made and most of them will last forever.
Vijay T.
quick and efficient customer service for order change
Lisa Z.
Very quick responses with detailed information.
Douglas N.
I love Made In (and Made In customer service)! What happened: I ordered cookware to be sent to my son for his birthday, it wasn’t accepted at his apartment and was returned to Made In. I called. Customer service resent it to my address FOR NO CHARGE! I then noticed that the same cookware was now on sale. I emailed CS and they gave a credit back to my credit card. Boom. Terrific company. PS. My son LOVES the cookware!