Made In CookwareReviews of madeincookware.com

I bought a made in carbon steel pan for a present. No matter how many times we seasoned it everything stuck! I contacted their customer service and they were horrible. I would highly recommend nobody ever ever ever buy this product. They are a horrible company and do not stand behind their product.

My first purchase, a carbon steel wok, was serveral years ago. Excellent wok. For Christmas I purchased a set of stainless steel cookware for my son-in-law in South Carolina which he loves using. A week ago, I purchased a stovetop grill and accessories for him. And that's when things went south. Having spent more than $1,300 since Christmas, I expected better. When I received my notice of shipping for the more recent purchase, I immediately saw it was to be shipped here rather than South Carolina. I immediately call Made In; they weren't answering phone calls to customer service. I emailed customer serve and received this response: From: Made In Cookware To: (me) Wed, Feb 11 at 11:44 AM Thank you for contacting Made In Cookware! ​​​ We have received your message and a service team member will be in contact as soon as possible. Thank you for your patience." What followed was my reply: "Predictably, no one contacted me about my order #2118129. Predictably, after emailing and calling, nothing was done to correct the wrong delivery address on the package. Predictably, Amazon delivered it to me in Springfiled (tracking #TBA328456873568, IL rather than to my son-in-law in Fort Mill, SC. Predictably, the package was damaged, and I must re-package it. Predictably, after spending more than $1,300 on Made In Products since December, I've received terrible customer service. Predictably, I must now ship it at my expense to the correct South Carolina address via Fed Ex.(I estimate the cost to be around $50. I'll learn the exact amount tomorrow). Predictably, as a consequence of my experience, I will no longer purchase cookware from Made In. Predictably, you don't give a damn. signed ...

I purchased the 13" carbon wok and am embarrassed that I wasted 146$. It is absolute junk. Save yourself from wasting money. I should have followed my gut on seeing the tv ads with some pompous jerk acting like his product was a gift from god and only the finest restaurants use it. BS.

These pans are a complete waste of money. I cooked on medium to low heat; they stick terribly after the third time using them. Slather in olive oil, it's like you're cooking on blacktop. They look terrible and don't work. Regardless of their longevity, the price point is way off, too, considering the weight and look of these pans (even in pristine condition).

I had to return two Ceramiclad frying pans as the coating on both chipped after just one use. Clearly not fit for purpose. The company has acknowledged the items were faulty and accepted the return, yet I am still waiting for my refund and customer services have stopped responding. The heavy use of endorsement videos (fake?) does not reflect the actual quality of the product. I regret buying from this company and would not recommend them.

Frying pan started peeling 12 months after purchase they would do nothing. Also they are getting class action lawsuit for lying about use of PTFE. Beware. Also how do you have 5000 5 star reviews when there is no way for me to even leave a review on there site lol. Crazy

I have been a customer for a long time but this company has really gone down the hill. I would call it a scam company now. Placed my order on the 23th of November and never received it. Called their number, they are too busy so they ask you to send an email. I have sent 6 emails over the last couple of weeks, no answer. My order has a tracking number but has never been picked up by USPS. I can't reach anybody! They did collect my money right away, before it was shipped! I can't even communicate with anybody in that darn company!! Going to have to go through my bank to block the charges! Such a hassle. It used to be a good company. They have lost a good customer!

They do not take phone calls. You can not message them. The only way to get through to them for help is an email. I have sent four emails with no response. I bought a stainless steel cooking pan and needed help because something had gone wrong when trying to use it for the 1st time and unless I can get their help, I can not use it. For this reason alone I do not recommend you buy anything from them.