Made In CookwareReviews of madeincookware.com

Purchased Madein 8 inch nonstick for cooking eggs. Treated.this pan so gently. After 2 years coating is peeling off around top edge. They said only 1 yr warranty. Offered 20% discounts on new pan. This is not enough, I could have bought a cheap pan and replaced it every year for less money. I will not buy their product again.

I Bought an eight inch non stick frying pan. The frying surface is six inches. I tried to return the pan. The process is very difficult and took five minutes (not like Amazon) and they charged me an $11 return fee. Made In fails on all counts.

We ordered a set of 3 pans for delivery to the UK. They lost the order and they arrived after 2 months and lots of chasing. When they did, the non-stick coating started to peel off within a month. Apparently this is because we put it in the dishwasher. This voided our warranty. I'm sure the people who work at this company are honest and diligent - and they have been unfailingly courteous. It's just that the product and the logistics are not worth the substantial investment

I bought the non-stick pan and it was great for a short while and then it lost its non-stick qualities very quickly. We reached out to Customer Support and they ignored us. You would think for something so expensive the quality would be better and so would the customer experience. I do like some of the many other products I have bought from them, but I would not buy anything non-stick.

I bought a wok, which was OK, but did not perform as well as expected. I followed the seasoning instructions exactly, but food still sticks. I have seasoned other pans in the past and it worked, but not with this. But my complaint is about something else. Once I got on their marketing list, the texts never stopped. I have tried to unsubscribe many times, but the texts keep coming, I tried to get unsubscribed using their chat service, but the chat bot did not understand what I was trying to do. This company is extremely aggressive. I do not recommend them.

The pans include a doodle lettering on the bottom of the pans, making the cookware look quite unprofessional. Unfortunately, this important detail is not shown in any photos on their website. I decided to return the products, and since I bought the products from the UK, there was a $25 fee for cross-border returns. I explained to customer support that I couldn't know about the doodles and asked if they could cover the return fee, which they declined.

The cookware is fine however not quite All Clad quality. The ordering process is flawed from the beginning. The products are typically advertised as in stock when in fact that may not be true. I recently got an email that one of their pans was back in stock. Four days after ordering I received no shipping or backordered notification. Today is the 7th day and at this point I can only assume this is an item which is made as they are ordered in effect nullifying "in stock". They've posted a disclaimer which states shipping may be impacted by coronavirus which quite frankly is becoming the standard for poor business practices... The shipping issue is significant in that when confronted with a direct question pertaining to the shipping date their response is vague and ambiguous. I believe their business model needs some adjusting and they will be fine. I completely concur with other comments that in the process of ordering you'll be inundated with unsolicited sale flyers and how to use advice. Other than that which I've pointed out the pans seem to be of good quality with tight lids. The knives are not heavy and seem balanced yet the quality in my opinion is not at the level of Wusthof or Shun which is what I use in our kitchen. That said they are of good quality and at least half the price. My suggestion to the Made in Cookware folks is to work on the fulfillment issues and you'll have a winner.