Nayid R Socorro C.
Excellent service
Excellent service, she answered all my questions and was very kind.

Mountain America Credit Union is a member‑owned, not‑for‑profit financial cooperative dedicated to guiding people forward on life’s financial journey. Since opening our doors in the 1930s, our purpose has remained the same: to help our members define and achieve their financial dreams by putting their needs first in everything we do. We believe banking should feel supportive, transparent, and personal. As a credit union, we exist to serve our members—not shareholders—which allows us to focus on delivering exceptional member experiences, quality service and technology, and meaningful financial guidance. From everyday checking and savings to loans, mortgages, business services, and digital banking, our products are designed to fit how people really live and work today.Guidance is at the heart of our identity. Whether life’s financial path feels straightforward or full of unexpected turns, our team members are committed to helping members navigate each step with confidence. Through friendly service, modern tools, and ongoing financial education, we aim to make it easy to do business and easier to plan for what’s ahead.Mountain America serves members across the Intermountain West with a strong network of branches, ATMs, and secure online and mobile banking options, ensuring access and convenience no matter where life takes you. We’re also deeply invested in the communities we serve, supporting local organizations, education initiatives, and causes that strengthen the places our members call home.At Mountain America Credit Union, this is your journey—and we’re proud to be here to guide you forward, every step of the way.
Mountain America Credit Union (macu.com) has 91 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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91 approved reviews, newest moderated first
Nayid R Socorro C.
Excellent service, she answered all my questions and was very kind.
Karla L.
I went to the branch 5600 S in West Jordan. A teller named Jose helped me. I’m grateful for his kindness and professionalism.
Jade V.
I went to the location on Power road in Mesa, AZ. I was helped by someone whose last name was Rizo (I can’t remember his first name). He was very kind, friendly, and helpful. I don’t normally write reviews, but he delivered an exceptional customer service experience and went above and beyond. He helped me to withdraw some money and even helped me set up an over the phone appointment to open a credit card. I hope this review finds his manager because Rizo was awesome.
Kara P.
Stacy Ondongo with Mountain America Credit Union made my experience wonderful! She helped me find the best options for me and she helped me find the money that I needed to consolidate my debt. She works hard to help her customers and communicates which is amazing because she doesn’t leave you wondering what is going on. I highly recommend Mountain America Credit Union!
Irene V.
La senorita Charliance Amaro es muy amable Ella es muy pasiente y se comunico con migo de la mejor manera fue muy efficient excels de persona bueno que mountan American cuenta con ea clase de personal para trabajar gracias ..
Brayan M.
Was helped by shalewls and she was super nice and very helpful
Bart
Absolute best team ever!! I have moved all banking to MACU because of this team!!
Christian T.
Sophi helped me out to do a transfer, really sweet and amazing service