Eva A.
Constant APP issues
I am giving a 4 star because the bank is great! But their app is always having issues. ALWAYS! It's driving me nuts!

Mountain America Credit Union is a member‑owned, not‑for‑profit financial cooperative dedicated to guiding people forward on life’s financial journey. Since opening our doors in the 1930s, our purpose has remained the same: to help our members define and achieve their financial dreams by putting their needs first in everything we do. We believe banking should feel supportive, transparent, and personal. As a credit union, we exist to serve our members—not shareholders—which allows us to focus on delivering exceptional member experiences, quality service and technology, and meaningful financial guidance. From everyday checking and savings to loans, mortgages, business services, and digital banking, our products are designed to fit how people really live and work today.Guidance is at the heart of our identity. Whether life’s financial path feels straightforward or full of unexpected turns, our team members are committed to helping members navigate each step with confidence. Through friendly service, modern tools, and ongoing financial education, we aim to make it easy to do business and easier to plan for what’s ahead.Mountain America serves members across the Intermountain West with a strong network of branches, ATMs, and secure online and mobile banking options, ensuring access and convenience no matter where life takes you. We’re also deeply invested in the communities we serve, supporting local organizations, education initiatives, and causes that strengthen the places our members call home.At Mountain America Credit Union, this is your journey—and we’re proud to be here to guide you forward, every step of the way.
Mountain America Credit Union (macu.com) has 91 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Showing 4 reviews with 4 stars · Clear filters
Eva A.
I am giving a 4 star because the bank is great! But their app is always having issues. ALWAYS! It's driving me nuts!
Life In U.
They are a great alternative to regular banks. MACU is always great to work with. However over the years their fees have increased and they are less personal. Far better than the major banks, but I wish they would stick to their community bank feel more.
Sarah B.
We've always had a good experience with them and have had an account for almost 2 decades. The app works really well. We get pretty good rewards on our credit card, but the interest rates on savings accounts aren't that good.
Colby M.
I like them! My wife used them and so we switched when we got married and I prefer them to AFCU. Lots of branches in the Salt Lake Valley