Paul A.
DOES NOT SUPPORT PROTON MAIL
Customer service is fantastic and really helpful. Software seems very good, trying it out for the first time and so far everything seems intuitive and very straight forward. Very good impression overall! Edit: this product does not work with Proton Mail. Went back and forth with support (who wan't remote access onto my laptop which is not okay at all). Though the website says it supports Proton Mail, I got an email the next day from MacSonik support telling me that I can only use Proton tools. Misleading and bad customer service unfortunately so I had to change my rating.
Response from MacSonikMay 6, 2026
Thank you for taking the time to share both your initial experience and your concerns—we appreciate the detailed feedback. We’re reviewing Proton Mail compatibility clarity and should’ve offered alternatives to remote access. Sorry for the experience—please contact us so we can reassess and resolve this properly.