MACPalaceReviews of macpalace.com

Perfect selection of an spare part you might need to get your Mac back working again. Ships internationally and is reliable.

Unusually for me I did not look at reviews of this company but went headlong into purchasing a graphics card for my Imac from their impressive website for $225, plus $89 p&p plus 20% import tax( I live in the U.K.), handed it to my Apple trained engineer (whom I trust), only to be told that the card was defective, and did not load up at all ! When I emailed Macpalace about this, and asked whether the part sent was new or 2nd. hand, they replied that "the part was working before we shipped it" : Lie No. 1. If it was new, it would have been sealed & wrapped (which it wasn't - just a bit of bubble wrap). They also told me to "double check the rest of parts to make sure that they are not defective" !! Lie No. 2. Then when I had asked whether I would get a full refund for faulty goods, I was told that "the part comes with 60 days warranty." lie No. 3. : they will only send me another - presumably - shoddy used part. This company, and I suspect it is only 1 individual, is a scammer and a cheat of the worst kind. Have nothing to do with this outfit - and tell your friends too.

My sentiments are the same as the other reviews here and the e-mail after-the-fact jacking up the price happened to me as well. Website pricing and actual pricing are two different things but you don't find out until after you have ordered.

Ordered Hi-res/anti-glare display. REc'd Low-res/glossy display. Emailed Macpalace (Aris Jacobson) to either send label for return & send new one 2day (that is what we paid for first time) or refund money & send label so we could return. His response (copied from email) "If you do not want the item please return it back to us. We can not provide the replacement in 2 days. We need to have the item first and make sure it is niot the correct one, then send you the replacement." Told him this was for my IT dept & sent pics of what he sent. No response. Paypal IMMEDIATELY accepted claim which was a little suspicious. Now waiting to hear how much of $233.31 Paypal will refund? The whole thing was bad.

I paid over $100 for 3 day postage, now it is 14 days i don't have ordered item, nobody respond to phone calls or e-mails !!!!!

Should have done more research before placing order. Ordered a logic board from them that was supposed to be in stock. After waiting 2 weeks and hearing nothing, called them and was assured that it was shipping out that day. After another week got the same email others have received saying the price has been marked up, would I still like to complete the order. Unbelievable! Cancelled and ran away.

DO NOT PURCHASE ANYTHING FROM THESE JERK OFFS THEY WILL JUST ROB YOU. The busted part they sent me for my Mac they refused to refund me my money when I sent it back to them after the technician who attempted to install it for me told me it was no good. THEY ARE THE WORST. AWFUL CUSTOMER SERVICE. THEIVES. STAY AWAY

Needed a part for my iMac and waited over 2 weeks to receive it. Variety of excuses on the delays but the real problem was the part was defective and they gave me a RMA and they received the return and agreed it was defective but I never received the refund. It's now been over two weeks and all I get is promises but no refund. There is no integrity in this business all they want to do is rob you.