Patrick E.
Organization not setup properly to take paypal payments. Buyer beware.
Josh answered phone regarding a part on their website. He was pleasant enough and says they could order it. I sent photos and we compared and looked right so requested to pay via paypal. Meanwhile I checked their ratings and found numerous sites where they're rated 1 star. I asked Josh about it and says this is under new ownership as of October. I ordered the part and received an email for a paypal invoice from Isaac Saghian, lareligions at gmail dot com. I called paypal and found out it was a private email. I asked if there was a business email for sales at macpalace dot com and was told there was. I called Josh and and asked about this and was told this is the owner's private email and they're not using a business email. I told him I'd like an invoice from a paypal business email account and was told he couldn't send me one. I told him my search on the above private party and email didn't come up with anything associated with Mac Palace and was uncomfortable ordering due to all the negative feedback. He said ok and will cancel order. Only reason I considered them is literally the part was not available anywhere, even direct from HP parts or their authorized sellers. That too is a red flag.