MacmallReviews of macmall.com

Everything arrived on time and worked as expected.

Purchased 9.7" iPad Pro in rose gold as surprise Easter gift for my wife to replace her aging iPad. From start to receiving product, everything went smoothly. I appreciate that the company veriried my credit card info with a "live person" calling me before charging and processing the order. iPad arrived very quickly and wife looovvves it!! Am very satisfied with their service and the savings vs Apple Store. Will definitely do business with MacMall in the future as we are an 🍎 family. Keep up the excellent service‼️

The sales person I worked with (Rudy) was very helpful and friendly. He even sent me a link to a video to review something before I purchased it. That was very helpful - I ended up buying what he was recommending as a result. My only gripe is that the sales and billing departments weren't connected and I got multiple calls, emails regarding the same topic. It got a little annoying. Other than that the experience was good and I am very pleased with my purchases.

No hassle ordering online and items ordered were delivered quickly.

Ordered iPad early Friday AM before 8 am PST, MacMall promised same day shipping, plus I paid extra for Saturday FedEx delivery. No ipad arrived Saturday. I called Monday, and they promised delivery Tuesday. Also said they would refund $18 extra shipping I paid, when I requested. Tuesday....no ipad. Looked online at order status and said Wednesday AM FedEx delivery before 1030 am. Wednesday morning....no ipad. Finally delivered Wednesday afternoon! I called again to register my disappointment and how a previously good company had declined. Agent says no notes from Monday cust service rep re refunding my express fees! Unbelievable. When I called, it sounded like a might have been dealing with customer service in another country rather than the USA? They don't seem empowered to find out information about your order at all. And they gave me no reason for the shipping delay either call. I had previously ordered macs, iPads, etc for 10 years from Macmall. But no more....better to go to Apple Store or Apple.com. Plus they used to not charge tax in Texas...now they do. If there are no price benefits, broken promises in shipping, and poor customer service, why should Macmall even stay in business? Update:The second rep did refund the $18 express shipping fee, which has posted to my credit card.

Thank you, easy shopping, easy transaction.

Alway on time shipping, great pricing. Great customer service

It was easy to find exactly what I needed for my Mac. They even called to ensure I received the package.