MacmallReviews of macmall.com

Great company to do business with!

Great prices, fast shipping. What more could an online shopper ask ?

I invest a lot of money on your product but cannot use the track shipment service, your "contact us" link doesn't work and after making a purchase I should be able to receive better customer service than this. I hope when I receive my product I don't have to attempt to contact you. It would be nice to know when to expect my purchase. I paid for two day shipping so I should receive it tomorrow but who knows.

Great experience.

Great service good follow up. Only reason for 4 stars was because there was a credit follow up check to verify my identity, not a bad thing especially how it was handled and required me to give no credit information, but was a surprise that I didn't see covered in initial emails or communication. Otherwise it was an excellent experience.

Very easy and courteous service. Totally impressed. Thank You.

We received our MacBook Pro as promised & we love it. But the box of software still has not arrived. We called you & you said it was on its way... ???

Very disappointing. I had used MacMall years ago. So I came back. I saw a MacBook Pro advertised for $1,879. On the same page it said "free shipping" and it said, "order by today--receive by Friday." So the next day I get a call as Macmall wanted to confirm my credit card payment (that was weird in it of itself). But what was disappointing was that the woman (who spoke such bad English that I had to constantly ask her to repeat herself), said, "Oh, it will be 3 to 7 days to deliver." I told her what it said on the website, but she just said again 3 to 7 business days. To me it seemed like the classic bait and switch. I canceled the order. I ended up getting nearly as good a deal here in New York at 11:30 at night for little more than $100 more. To me, the extra money was worth it!