MacKenzie-ChildsReviews of mackenzie-childs.com

I visited their Aurora location on Mother's Day. It's a lovely property across from Seneca Lake. Whilst there I purchased a pair of reading glasses, and approx. 11 days later they go on sale for 50% off. I sent an email and was told to contact the store directly for a price adjustment. I called and the woman was abrupt and cold with me and said no adjustments on Spring sale items as stated online. Well, it doesn't state that online, but she wasn't going to refund me the sale price difference. I recently purchased a Mackenzie-Childs lady head fruit decor for $499, it was made in China. Honestly, it was actually gaudy and cheap looking, with missed paint areas. I returned it. Too bad their attitudes and over-priced merchandise don't match the lovely scenery that surrounds the place....

I received the monogramed "M" tumblers as a wedding gift. They're beautiful and everyone loves the look BUT after my second time *hand washing* them, the letter "M" started to peel off in the corners. I love the glasses and would like to order more to replace these ones, but being how pricey their items are, I don't know if it's worth it or not being that I did everything the description said to do for cleaning. I am a hardcore MC owner and have not had any issues with any other kitchen items.