mac.bidReviews of mac.bid

There’s no phone number to contact anyone with any questions or issues. Nobody answers the emails ever. The staff of the locations have no clue what’s going on. So you’re just linking your card for them to take hundreds of dollars and you’re not gonna be able to do anything about it

I just got off the phone with the rudest customer service agent named Mary

MacBid is a scam—do yourself a favor and don’t buy from them. I started using it just a week ago and bought several items. It didn’t take long to realize their item descriptions are completely misleading. They label things as “like new,” but what I received was broken, dirty, and covered in cat hair. Calling something “like new” when it’s literally cracked in half is not a mistake—it’s dishonest. I trusted their descriptions, which is why I didn’t bother paying extra for the $7 insurance. Why would anyone insure an item that’s supposedly in excellent condition? Now I’m stuck with unusable items and out my money. I learned the hard way—save yourself the frustration and avoid MacBid entirely.

Buyer beware.... this place will rip you off.. if you buy a item from them and is says open box, your out of luck !!! They rip you off by hiding the missing item in the pic,so unless you buy the 7 dollor thats cover there missing items your shit out of luck. This place sucks and should be closed.

Find a better auction. This place doesn’t care about you at all. Additional fees PER item, even though you are expected to pull all of your own pieces from the warehouse. The staff is the rudest and so incompetent. Pray you have no issues, because customer service is NON-EXISTENT. No employees on site know how to help you. You are just out of luck, and out of money. No returns is another big cost to you. Head to the other big auction instead, it far surpasses this one!

I have been buying from them for a while on and off. Lately, just about every item I win is either damaged, missing a vital part, is not at all what I purchased, or was misrepresented in the auction description. Do not waste your time or money on this site. It can be very addictive but trust me, it's just not worth using your hard-earned money plus paying their fees after you win the auction only to find out that you got duped again and have no recourse. Mac.bid sucks and everyone needs to know not to waste their time or money.

This is the most unorganized place I've ever seen. The manager there is the meanest man I have ever met. He won't help you if there's a problem. He'll send someone else to do it . and does the bare minimum to get things done and fires everyone. I went into this place and they couldn't find items and orders were everywhere. A complete mess of a warehouse! Not worth shopping at because there are many other places to shop at. That are cheaper too. Terrible customer service here. You have to do everything yourself and no one helps you.

Purchased an 8 qt instapot that was completely broken on the bottom with exposed wiring. Very aggravating to see save $63 when in fact they took $61 for me and I got nothing. The pics in the auction were very misleading and so mad will never purchase again.