mac.bidReviews of mac.bid

These people are scammers!!! They advertised a gas fireplace it was only the mantel not the fireplace like they posted. Yes I did fully read there description before bidding clearly states complete fireplace. Will be reporting them to BBB. So sad the kind of business that they are running.

I bought $267 worth of junk. 9 items an nothing worked. Example I bought a knife set and it was just the block for the knives, not one included. Description said open box. All auction companies have a bidder premium but this company tacked on $30 for a lot fee. People save you money time and frustration stay away from this place.

DO NOT SHOP HERE. I HAVE PURCHASED 3 THINGS THIS WEEK THAT WERE ACTUALLY DAMAGED BEYOND USE. IT'S NOT WORTH THE $7 TO INSURE THESE ITEMS. 1) An ALL-Clad pan that was 'open box' was actually burnt beyond use. 2) Outside heater cover - had 3 slits in the top - unusable. 3) Outside deck box - that I paid $60 for was a cheap flimsy 'snap together' play toy. I called and they basically said to read their 'fine print'. Not worth what they're selling.

Macbid sells some perfect products but they also sell complete garbage. I've purchased a new broken tv stand that went in dumpster but I'm most upset about a Makita drill and a floor jack. Both were very used and completely non-functional. The Jack was obviously crushed by a fallen weight (probably car). I did not get the insurance offered prior to bidding and the manager at the MacBid store would not help me. Obviously had I gotten the insurance I would have been refunded or had I inspected them prior (zero time for that) I would have been good. It's on Me! But, no matter what the contract says they should not be allowed to sell complete dysfunctional garbage. There is no quality control! I thought about filing with local magistrate but I would lose due to Macbid's contract. I just want the public to know of the risks! Get the insurance or inspect prior. They have no sympathy for you if you don't! JP

I was very disappointed in my 1st experience with Mac.bid auctions. I "Won" 14 items totaling with fees & taxes $1850. I have purchased from other online actions many times, and rarely had a problem. The Mac.bid items were all marked as "Open Box". 11 of the 14 items were visibly damaged and should have had this obvious damage disclosed. 1 was missing the 40V battery that was listed as included. 1 was the same listed brand but not the item pictured & described, was also visibly damaged. A Kraus Forteza Double Bowl Granite Kitchen Sink was broken into 8 to 10 pieces rattling around inside the box. Rheem Water Heater was missing the front knob and had paint spray all over the bottom half.CHANFOK Smart Ceiling Fan had burn marks/melted areas. Only item I consider a "deal" is Sony 75 Inch Smart TV which works fine but was missing the legs.

90% of the items you purchase are either missing pieces or are broken and the insurance for $7 is a joke. I understand you can check out the items prior to purchasing but who has time when the hours are 12 to 6 most days. If the box is open, they can at least see that most of the product is not accounted for. Wait of time and money

Expect 3 out of 4 items to be unusable so if you want to pay the extra charge to guarantee it returnable be my guest. They clearly mark everything open box now when it is visibly damaged. It was cool at first but turns a person into a junk addict. Now the bids are way too high for what you get. This place is pulling the wool over your eyes people.

My recent experience with Mac.bid has been nothing short of disappointing. After purchasing several items from their auction, I was shocked to find that the products were damaged and unusable upon receipt. What's even more frustrating is the lack of accountability and customer service demonstrated by Mac.bid in response to my concerns. Their "Open Box" policy, which supposedly allows for the sale of items with missing pieces or damage, is nothing but an excuse for selling substandard products. Their suggestion that customers should inspect items prior to bidding is impractical and unrealistic, especially for those like myself who traveled a significant distance to collect their purchases. Moreover, their Buyer's Assurance offer comes with a strict 5-business-day return policy, which fails to acknowledge the inconvenience and frustration caused to customers in such situations. Overall, I am deeply dissatisfied with my experience with Mac.bid and strongly advise against engaging with their services. The risk of receiving damaged or unusable products far outweighs any potential savings.