mac.bidReviews of mac.bid

I purchased 17 items. 14 were damaged, missing parts, do not fit the description. Dealing with this FRAUD of a company is a joke at best. Most of their warehouse employees are basically rude "losers", who were put in a position of "responsibility" and it has gone to their head. "Oh well, thats the way it is!" is NOT a response. They want you to spend $7 to see if they did not lie about the description, then a $3 lot fee, then 15% add on. When the description of the item at an auction does not match the item, then it is known as FRAUD!! I received 3 items which are not even the same color or have the cords. In other words USELESS. Yet they claim its open box. They slammed a large metal multipiece artwork into a box and bent, scratched all the pieces. They are going to get in DEEP trouble and deservedly so for fraudulent selling. I will NEVER go back! My advice to you is buy it direct from Amazon. mac.bid is a rip off, that all they care about is going on volume and non repeat customers.

Gave me the run around about a return and having an issue with a recent purchase that applied the assurance to the wrong item because of their faulty website. Terrible customer service and the Robinson manager was terrible and making weird accusations about knowing and having seen me there before. I reported it to management as the time he was referencing I was with my 3 year old. I will never do business with them ever again after this experience. They did a bait and switch and sell garbage and refused to review anything despite their own policy saying the item will be evaluated at ANY store by management. These stores only care about profit over quality and customer experience. Will go above and beyond to not give a refund but not to investigate misleading advertisements of junk items and investing in their garbage website.

They sell damaged goods as 'open box' and will not return/refund, even if you inspect the item before leaving the facility. They intentionally hide damaged items with deceptive pictures, avoiding any shot that would reveal the defects. Very disingenuous. Rude staff.

MAC.BID is frauding the public who are trying to diligently save a little money in the horrible inflated economy we’re in…! Shame on them…flat out lying to people and making money on their trust…! I don’t bid on anything that is not listed “like new”, and still get burnt. Recently purchased 2 Hydrotech expandable hoses, different sizes, and there was 20 or 30 pictured for sale, all “like new” condition. They were both unuseable broken in the same way. Currently there are about 30 in the Spartanburg center…no doubt they are in the same condition! It’s like they came off the assembly line broken and got rid of them to MAC.BID so they could scam people. Pretty bad when you buy something “like new” and give it as a gift! Definitely deleting their site…just buying from Amazon from now on…!!

Everything they sell is junk! Avoid this company before you waste your money.

Most of the stuff you get there is junk, doesn’t match the picture of what you bid on, is broken/missing pieces or smells musty. Contacting customer support gets you nowhere, so after a number of bad experiences I’ve deleted the app.

Just picked up a vacuum cleaner I won on an open box bid. This was nothing more than pure garbage. It was very old and dirty. My understanding of this place was working returns under warranty or missing parts. This should have been thrown in the garbage.

I bid on five items in one all five and then as I told my wife that I only spent $30 I looked at my bank account and found that it was more like 50 something because they charged me $3 per item as a lot fee then they turned around and charged me a percentage on top of each item of what I won based on the bid that I wanted on and then taxes on top of that so my $1 bid became $6 and my $15 bid became $25 it's not what you're getting and it's sickening to think that that's how they're screwing us over is the little writing and taking the money that you're not noticing. I know that the s*** that they sell is returns and garbage and can be fixed there can't be fixed then it's a crapshoot I understand that I'm not mad about that That's something you take a risk on what I'm pissed about is the fact that they took extra money off me not happy about that and will not shop with them ever again