mac.bidReviews of mac.bid

The robot vac is missing the dock/ability to Charge it. So basically I purchased a plastic brick. The lamp, not listed as damaged literally had frayed wires where a plug should be. I haven’t opened a desk and a shelving unit. Hoping they are not trash as well. The only win was a PLASTIC LITTER BOX! That will be my first and last visit to MAC bid.

If something bad happens in your life within three days, like you need a surgery, you are screwed. Not only do you lose your item and still have to pay for it, but you also have to pay a fee for not taking the junk!

Very disappointed anymore with items they seem to almost all be broken or missing parts and the insurance keeps going up I think they might be putting items back in auction if don’t buy insurance you lost out I bought 2 mechanic stools first one said like new all hardware was missing including wheels they did reimburse me 2nd one was so beat up damaged missing parts then you lose your insurance money and the time taking it back going to just buy new taking a break

No wonder I was the only one to bid on the Hamilton Beach toaster oven. I went ahead and did it realizing it could be the same issue I had before- I opened the box to a disgusting toatster that looked used for years. The black and decker had bids, but not the Hamilton Beach product. Perhaps some know the system there. I wish I could post the disgusting picture of the inside. Someone needs to start a claim of warranty of merchantibility against these scams. There is an implied ability to use in the law. You are not allowed to sell trash unless you advertise it as trash. No they cannot open every box, but when they mistakenly sell trash, give the money back. Period.

I am extremely disappointed with the condition of the item I received. While I understand that the warehouse may not be able to inspect every item in detail, labeling a severely damaged and stained product as simply “open box” is both misleading and unethical. My situation didn’t allow for me to leave the house to inspect my item. The umbrella we received is clearly not in reasonable condition. It is damaged, ripped, stained, and entirely unusable. Labeling items in this state as “open box” creates a false impression and takes advantage of customers who rely on accurate descriptions. I’ve purchased from other auction houses like Nellis that provide honest listings and allow returns on defective products—your approach stands in stark contrast. Shame on you!

Their bidding process is a scam. If they feel they can get more for an item, they will say you were out bid after you watch action until the end. After this experience, I read where this has happened to others. Beware, and do your research on this company, read all the horror stories of others

I “won” 4 items and picked them up today. They were listed as open box but should have been listed as damaged and partial!!!! Vacuum cleaner was FILTHY and had no handle- can’t even turn it on. Coffeemaker has no reservoir!! Garbage can- broken so the lid won’t stay on . Lastly, window shade had no hardware. How are ALL of the items I purchased useless?!?? Why does Mac.bid not have a responsibility to at least describe the item correctly????. Buyers assurance is too expensive for each item. And if you live too far to inspect before bidding, expect to be SCREWED! Items being auctioned should be going in the garbage, not sold. Also can’t get through to customer service. Horrible experience. Shame on Mac.bid for treating people this way.

Out of the 5 items I won, only 1 was usable. All others were either badly used or missing parts. It appears if you can't take buyers insurance on an item, most likely it's in bad shape. I was allowed 1 courtesy return and when I returned the item and told them the issue, I was told the workers are new and that item should have been put on a pallet sale??? WTF